| Job Location | Abu Dhabi, UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
LUMAIN is seeking a proactive and experienced Senior Hygiene Supervisor to oversee on-site cleaning operations, maintain service quality standards, and supervise field teams across client locations. The ideal candidate will be responsible for quality inspections, staff training, client coordination, and ensuring compliance with hygiene and safety procedures.Key ResponsibilitiesConduct daily field supervision and quality inspections at client sitesSupervise and coordinate cleaning staff and assign daily operational dutiesTrain cleaning technicians on SOPs, hygiene standards, customer service, and hospitality etiquetteEnsure high standards of cleanliness, presentation, and professional behavior at client locationsMonitor team performance and provide on-site coaching and supportHandle client requests, complaints, and service escalations professionallyDeliver a hospitality-focused customer experience during all client interactionsEnsure compliance with hygiene, PPE, and workplace safety standardsMonitor cleaning chemicals, equipment usage, and material handling proceduresConduct pre-deployment checks for equipment, uniforms, and suppliesMaintain daily operational reports, attendance, and inspection recordsCoordinate with management regarding operational updates and client feedbackSkillsSkills & RequirementsMinimum 3 years of experience in cleaning supervision, hygiene, hospitality, or facility managementPrevious supervisory experience managing cleaning or housekeeping teamsStrong understanding of hospitality standards and customer service excellenceKnowledge of cleaning chemicals, machinery, hygiene protocols, and safety standardsStrong leadership, communication, and team management skillsAbility to professionally manage VIP clients and customer interactionsProblem-solving and conflict-resolution abilitiesGood reporting and documentation skillsUAE experience preferredValid UAE driving license is an advantageKey Skills:Hospitality ManagementCustomer ExperienceGuest RelationsHousekeeping OperationsService ExcellenceClient SatisfactionHospitality StandardsSoft Skills TrainingTeam CoordinationProfessional Grooming Standards
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