Senior Business Analysis Manager

Job Description

JOB DESCRIPTIONRole: Senior Business Analysis ManagerLocation: Abu DhabiRole Purpose:

• To lead business analysis team and engaging with key stakeholders at all levels.
• Working collaboratively with Executive and Senior Leadership teams as well as wider functions to align with strategic objectives including the prioritized in-plan projects and programs.
• Creating, maintaining, and contributing to reporting on key performance indicators such as scope and quality measure as well as driving continuous improvement of the function by reporting on key progress to the Head of Digital Factory.

Key Accountabilities of the role:

• Work closely with the Head of Digital Products on leading the initiation and scoping of new projects.
• Coach and lead the business analysis team, determining the right approach for the team to take and evaluating this through the life of a project. Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Create a compelling case for change with a detailed business case, developing a consistent approach to business case development and tracking.
• Ensure proper alignment within the business analysis team members.
• Promote and encourage a highly collaborative, engaging, and inclusive working practice and culture within the team and throughout the BBB.
• Manage stakeholder relationships, establishing and meeting of stakeholder objectives up to and including Executive Board level.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Act as a recognized expert, continuously reflecting and challenging the team and creating an environment for success.
• Ensure customer needs are understood and met by the team. Apply strategic thinking in how to provide the best service for the customer.
• Provide business process design and documentation expertise, recommend business process and/or system improvements using formal and informal techniques. Lead the development and implementation of these improvements / new processes.
• Provide guidance and feedback on how to improve the quality of the business analysis team and ensure that changes implemented result in a positive customer outcome.
• Set the methods and standards for eliciting requirements, defining standards and quality targets whilst managing multiple stakeholder perspectives and expectations.
• Identify business problems/opportunities and define the most suitable approach to ensure that recommendations fit with strategic business objectives.

Specialist Skills / Technical Knowledge, Technical Competencies Required for this role:

• Experience of working in an Agile environment financial services is mandatory
• Experience in Digital products and services
• Management and leadership of a team of 10+ business analysts
• A background of working on technical and non-technical projects from a lead BA point of view.
• Proven experience of developing a team of Business Analysts working across different areas such as resource management, succession planning and personal development.
• Target Operating Model (TOM) operational and procedure experience
• Extensive knowledge in development of detailed business cases, capturing benefits and benefits realization.
• Expert in business modelling and business process engineering.
• Extensive experience of planning and prioritization of demand to support the organization.
• Excellent communication skills knowing how to deliver effective and engaging presentations at Executive level
• The projects undertaken by the team are both technical and non-technical by nature and will require someone with a background of working on a range of programs and projects, juggling multiple initiatives at any one time.
• The team is well established, however will require someone with experience leading business analysts from a junior level to mid-level and guiding them to follow industry best practice and excel in their role as they grow their career.
• You will also be looking after the business analysis team from a day-to-day managerial point of view, this will involve working with the team to support career development, day to day project assignments and all other administrative leadership duties

Previous experience:

• Extensive Business Analysis Background: Demonstrated experience in business analysis, requirements gathering, process analysis, and solution design is crucial. Previous roles as a senior business analyst or similar positions are often required.
• Leadership and Management: Experience in leading and managing teams is essential for a Head of Business Analysis. This includes overseeing and mentoring analysts, providing guidance, managing workloads, and ensuring efficient delivery of projects.
• Strategic Thinking: The ability to think strategically and align business analysis activities with organizational goals is crucial. This involves analyzing market trends, identifying opportunities, and providing insights to support strategic decision-making.
• Project and Stakeholder Management: Strong project management skills, including planning, organizing, and executing business analysis initiatives, are important. Additionally, effective communication and stakeholder management skills are necessary to collaborate with various departments and stakeholders.
• Domain Knowledge: A solid understanding of the industry or domain in which the organization operates is valuable. This knowledge helps in comprehending business processes, identifying pain points, and proposing appropriate solutions.
• Business Process Improvement: Experience in driving process improvement initiatives, such as Lean Six Sigma or other methodologies, is beneficial. This involves identifying inefficiencies, optimizing workflows, and implementing continuous improvement practices.
• Technical Proficiency: Familiarity with relevant technologies, tools, and methodologies used in business analysis, such as requirements management tools, data analysis tools, Agile methodologies, and project management software, is advantageous.

Keyskills :
project management software Solution Design Agile Methodologies Requirements Gathering Agile Process Analysis Leadership Data Analysis Project management Management Business Analysis Stakeholder Management Lean Six Sigma Business Process Impr

About Company

Abu Dhabi Islamic Bank PJSC (Arabic: مصرف أبوظبي الإسلامي) is an Islamic bank based in Abu Dhabi city, in the United Arab Emirates.