| Job Location | Abu Dhabi |
| Education | Bachelor's Degree |
| Salary | 3500 - 5000 AED |
| Industry | Law Enforcement / Security Services,Travel / Tourism |
| Functional Area | Not Mentioned |
Identify and assess customers needs to achieve satisfaction.Build sustainable relationships and trust with customer accounts through open and interactive communication.Provide accurate, valid and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.Keep records of customer interactions, process customer accounts and file documents.Follow communication procedures, guidelines and policies.Take the extra mile to engage customers.Age between 21 to 40 years old.Proven customer support experience or experience as a Client Service Representative.Track record of over-achieving quotaStrong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Customer orientation and ability to adapt/respond to different types of characters.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.High school diploma min or Bachelor graduated. Arabic native/ English fluent.
Keyskills :
communication
Spark Security is a member of the Spark Group of Companies founded in 1974. Established in 1993, Spark Security has grown into one of the most developed and highly respected professional suppliers of security services in United Arab Emirates. We are the largest locally-owned security company that offers a variety of on-site manned security services tailored to meet all of our client?s security needs. We work closely with each client to explore, identify and determine the best approach to providing quality service at a price you can afford.
Spark Security is licensed by the UAE federal regulatory body, the Private Security Business Department (PSBD) at the Ministry of Interior, and all our guards, supervisors, trainers and managers are 100% compliant with the stringent requirements monitored by the Abu Dhabi Police and others.
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