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Quality & Compliance Officer - Etihad Airport Services

7.00 to 10.00 Years   Abu Dhabi   23 Mar, 2023
etihad
Job LocationAbu Dhabi
EducationNot Mentioned
SalaryNot Mentioned
IndustryAirlines /Aviation /Aerospace
Functional AreaNot Mentioned

Job Description

SynopsisQuality and Compliance Officer is responsible to ensure that EAS operations are consistent, comply and conform to applicable aviation & OSH regulations, IATA, Etihad standards, and customer airlines requirements etc. and to monitor and provide reports on the performance of the quality assurance system The role is required to liaise and coordinate with customer airlines, external agencies and company personnel at various organizational levels throughout the organisation to ensure that the quality assurance system is functioning properly.Accountabilities

  • Implement and monitor the quality assurance and control processes to ensure they comply and conform to applicable safety, security regulations, Etihad standards and quality standards and enable continual improvement
  • Create, update and review SOPs as required by EAS Integrated Safety and Quality Management. Provide inputs and collaborate for other manuals and documentation as required. Implement document controls and maintenance of records in collaboration with relevant operations management
  • Coordinate and assist with preparation and conduct of external audits by IATA, customer airlines and others. Facilitate and support regulatory inspections by GCAA, DoT, TSA, UK DfT etc. Prepare regulatory inspection, customer airlines and other third-party audit responses as required
  • Carry-out assigned internal audits and inspections. Ensure audit action items, non-conformities and non-compliances are closed adequately as per EAS quality requirements
  • Prepare reports by collecting, analysing, and summarizing information and trends including audit findings, process failures, corrective actions, and re-validations
  • Ensure the timely reporting and escalation of any significant process failures, non-compliance, and deficiencies which lower safety and quality standards in operations. Where appropriate, advise on changes and how to implement them to enable others to achieve safety and quality standards
  • Ensure that all quality, safety and security occurrences, errors, hazards, near misses are reported through the established reporting system. Ensure hazards and risks are identified, assessed, escalated to higher management (as applicable) and mitigated or eliminated.
Education & Experience
  • Qualification in audit or compliance
  • 7 years experience in airport or airline operations
About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the worlds leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board. Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation. To learn more, visit

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About Company

Etihad Airways is the second flag carrier airline of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates. The name Etihad is Arabic for United.

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