Manager Contracts - Technical Operations

Job Description

SynopsisTo provide contract and vendor management expertise for the Technical Operations function and liaise directly with the business unit (end-user) as a project manager. This will be in the form of technical contracts projects that are allocated to the Senior Manager The projects can be:

• Constructing contracts with vendors based on commercial agreements and liaising with internal stakeholders
• Executing sourcing projects on Ariba in accordance with sourcing governance
• Project manage resolution of contractual disputes and queries
• The Manager will be required to own the relationship with key vendors and provide continuous supplier evaluation & vendor engagement data for the business to use up to Chief level
• Contract performance measurement and contract administration is also required to be maintained and organized by the Manager.

Accountabilities

• To deliver a complete sourcing project and execute it as per the DOA and Ariba requirements
• Lead RFPs discussions, register vendors as per the requirements, gather the requirements and execute the sourcing strategies
• Negotiate contractual terms and conditions with vendors. The Manager is expected to liaise with all internal stakeholders such as legal, finance, insurance, tax and build strong relationship with the internal business unit.
• Manage their own contract administration by maintaining a contract repository, contract approval forms and creating contract summaries for the ongoing contracts
• Own the relationship with the key vendors and provide regular analytical update using data on contract numbers and values, spend in the last quarter etc.
• Engage with vendors and build a strong relationship based on regular meetings and review of SLA/Metrics
• Regularly review and adhere to the corporate governance process such as DOA and Legal SOP
• Act as the ambassadors for the governance process and provide an understanding of the technical contracts function to any business unit the Manager is working with

Education & Experience

• Bachelors degree or equivalent professional qualification and experience (min. 5 years)
• Experience & tracked record in a minimum 2 of the following:
• Vendor negotiations - can identify negotiation opportunities and influence stakeholders
• Contract management - Understands contractual language and key elements of an agreement
• Sourcing Process - Can execute an RFP and understands the high-level process of sourcing
• Analytical mindset - Can review contracts, gather key data and present using analytical tools
• Understands key legal and commercial terms that are used in contract management
• Has business acumen, can build technical business cases and connect cost with operations
• Airline Technical Operations or maintenance Contracts management experience is required
• An organised individual with strong project management skills who can prioritise tasks and take initiative to ensure delivery of the task
• Has an understanding project planning, project management planning and risk management.

About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the worlds leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board. Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation. To learn more, visit

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About Company

Etihad Airways is the second flag carrier airline of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates. The name Etihad is Arabic for United.