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IT Support - Home Service (Gaming Industry)

1.00 to 10.00 Years   Abu Dhabi, UAE   05 Sep, 2025
GAMER CARE NETWORK SOLUTIONS - L.L.C
1-9 Employees Jobs Openings
Job LocationAbu Dhabi, UAE
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

  • Provide on-site customer support for installation, configuration, and troubleshooting of gaming consoles, PCs, accessories, and related equipment.
  • Handle customer inquiries, complaints, and service requests with professionalism and efficiency.
  • Deliver technical assistance, both hardware and software-related, ensuring minimal downtime for clients.
  • Educate customers on product usage, features, and best practices to enhance their gaming experience.
  • Maintain accurate service records, reports, and updates in the system.
  • Collaborate with internal teams to escalate and resolve complex technical issues.
  • Ensure high standards of customer satisfaction and represent the company with professionalism at all times.

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