Distribution Controller (GDS & NDC)

Job Description

SynopsisIn this role, the Distribution Controller works within the Distribution team in contributing to a key requirement to deliver inspiring and cost-effective distribution capability through GDS & NDC. The candidate will be using enhanced technical skills of distribution methods, lead the projects to implement customers onto the NDC platforms in the most effective way. He / She will also support the GDS operational requirements & contribute to the overall delivery of the GDS strategy. Accountabilities.GDS Operational and technical lead for third party partners to maintain uninterrupted 24/7 functions. Analyse and administer GDS contractual pricing conformity by maintaining BIDT optimizer Zeus system. . Prepare & dispatch monthly BIDT reports to all Country Managements: Implement ADM polices, Monitor & control inventory abusers by coordinating with the global sales teams for Cost recovery. . Monthly Audit, reconcile and process all third-party invoices Constant research and improvement of airline distribution practices and policies. Manage trade point of sale access controls, media campaigns and terminal display logics based on market demands .Responsible for the activation of agents and aggregators within the various NDC platforms based on agreed strategic approach. Set-up can either be through an already implemented aggregator or through a direct connection link to Etihad systems. .Co-ordinate the use of Rich Content through the NDC channel by agreement with relevant stakeholders create and manage the rich content to maximise merchandising impact and revenue growth. .Implement the NDC on-boarding project for direct connection coordinate technical discussions with client and other key internal teams define set-up requirements for each project and configure in the various tools required. Deliver the on-boarding project through set up of test systems, verification of message quality, ensure secure access to live systems is successful. Finalise and document testing process with sign-off. .Monitor the Shopping Dashboard, Real Monitoring Tool, GDS reports, aggregators, and agents data in both GDS & NDC and the overall performance of the channels within distribution on daily business volumes and proactively locate connectivity, or other issues impacting revenue performance which require immediate action. .Project manage the implementation on an end-to-end basis with multiple internal and external teams. Bring subject matter expertise to the project to navigate the required milestones for successful roll-out. .Principal analyst to evaluate, audit, reconcile and process pricing schedules by administering conformity to contractual agreements through accurate and timely maintenance of the BIDT optimizer system. .Excellent analytical and communication skills will help deliver and then monitor performance with a proactive view of any issues impacting revenue delivery. Education & Experience.Bachelors degree holder at a minimum .Professional with deep analytical skills with an innovative and entrepreneurial mindset .Minimum 4 years experience of distribution processes. Experience within the aviation industry in the areas of Revenue Management would be preferred. .Experience & knowledge in the use of airline GDS & NDC systems.About Etihad AirwaysEtihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the worlds leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihads codeshare partners, Etihads network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the worlds leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board. Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation. To learn more, visit

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About Company

Etihad Airways is the second flag carrier airline of the United Arab Emirates. Its head office is in Khalifa City, Abu Dhabi, near Abu Dhabi International Airport. Etihad commenced operations in November 2003. It is the second-largest airline in the UAE after Emirates. The name Etihad is Arabic for United.