Business Center Coordinator

Job Description

Hill International is an international construction consulting firm that provides program and project management, construction management, cost engineering and estimating, quality assurance, inspection, scheduling, risk management and claims avoidance to clients involved in major construction projects worldwide. Hill has participated in over 10,000 project assignments with a total construction value of more than $500 billion. Hill is a publicly traded company listed on the New York Stock Exchange (NYSE: HIL), and is headquartered in Philadelphia, Pennsylvania. (www.hillintl.com) We are seeking a Business Center Coordinator in Abu Dhabi, UAE.Job Purpose: A Business Center Coordinator is one whose primary role is to handle the back of house operations pertaining to the Business Centers related to, meetings/events/activities management, sales and marketing. The Business Center Coordinator acts a liaison between the Business Centers and the Client Group employees/ all external visitors, providing an outstanding level of customer service designed to exceed expectations. Job Summary: Responsible for the day-to-day supervision of all Business Center staff and associated functions, ensuring all functions are carried out in accordance with agreed procedures, protocols and time-scales, and reporting to the Head Section as necessary. Promote a harmonious and professional atmosphere in this facing public role. General Description of Role and Responsibilities: ?Communicating with the Client?s Group employees/guests/visitors and providing them with all the necessary information related to Business Centers Management bookings.?Compiling all the inquiries from end-users received via the system/ email or phone communication.?Receiving, sorting and distributing incoming items delivered for the Business Centers operating areas as well as keeping the necessary records about the same.?Coordinate with the concerned team members in regards to any modification in the system.?Keep materials available by gathering and processing orders, verifying receipt and providing important information regarding any change in services and/or delivery of the same.?Benchmark Analysis ? Contacting company representatives (similar to the Client) as required from the Senior Management and compiling all the necessary data's/fees for the Managements Review.?Prepares marketing reports by collecting, analyzing, and summarizing sales data.?Responsible to update and maintain events calendars.?Tracks sales and costs by analyzing and entering sales, expense, and new business data.?Supports Business Center Supervisor by providing sales data, market trends, forecasts, new product information; relaying feedback from the requestors.?Researches competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising; maintaining research databases.?Working towards quarterly sales targets and KPI?s and assisting with all strategic planning as required.?Cover any operating areas when and where required without affecting the business operations?Ensure substitutes are available in case of leave of absence.?Assist and support all new joiners and other team members on tasks if and when requiredQualifications, Experience, Knowledge & Skills: ?A Bachelor's Degree in a relevant discipline is preferred.?A minimum of 6 years of experience working in a related field.?An in-depth understanding of Emirati culture.?A high degree of computer literacy and demonstrated ability to integrate technology in the workplace.?Strong verbal and written communication skills and a demonstrated competency to interact with people at all levels of the organization.?Well-developed organizational and presentation skills.?The ability to work effectively as a team member in a multi-cultural environment.?A demonstrated willingness to engage in professional development activities to develop and improve new and current skills and to adapt to the evolving needs of the organization.Hill International is an Equal Opportunity Employer/Minority/Female/Veteran/Disabled Note: This job description is intended to provide an indication of the nature and levels of work, knowledge, skills, abilities and other essential functions to be carried out as part of fulfilling the role mentioned in the job title. Various other duties as required.

Keyskills :
Business Center Supervisor