Warranty Officer

1.00 to 10.00 Years Abha, Saudi Arabia 07 Dec, 2022

Job Location	Abha, Saudi Arabia
Education	Not Mentioned
Salary	Not Mentioned
Industry	Automotive Dealership & Distributor; Automotive Manufacture; Automotive Repair, Spare Parts, & Support Services
Functional Area	Not Mentioned

?. Summary of Job Functions, Responsibilities & Authorities.

Maintaining Warranty Statistics as described in Warranty Processing Handbook Export.
Initial verification of all incoming warranty claims for correctness.
Conducting correspondence in respect of clarification required for all questions resulting from warranty processing.
Disassembling, gauging, and assessing income-damaged parts as needed.

III. Task/s:

Conducting correspondence in respect of clarification required for all questions resulting from warranty processing.
Maintaining chassis file.
Initial verification of all incoming warranty claims for correction.
Checking damage history and warranty status of the vehicles.
Conducting correspondence in respect of clarification required for all questions.
Processing warranty claims.
Receiving damaged parts.
Sending major repair information to the center after-sale department.
Processing ESKULAB requests.
Maintaining warranty register.
Verifying incoming warranty claims for correctness, returning with explanatory comments.
Verifying damage codes and flat rates.
Reception of damaged parts and sorting numerically in warranty store with proper warranty tag.
After receipt of warranty decision (R20), removing and scraping of warranty parts.
Sending report to national warranty officer after scraping of warranty parts with pictures and authorized signature.
Coordinate with the national warranty officer with respect to rejected or denied claims.

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