IT Manager - The Dubai EDITION

Job Description

JOB SUMMARYContributes general knowledge and skill in technology to provide first-and some second-level support including break-fix (repairs, installations, maintenance of systems) for designated property/properties. Generally works within well-established guidelines to complete routine tasks. Responsible for performing repairs, installations, and maintenance for property-based systems with a particular area. Has knowledge of sophisticated technology equipment/processes. CANDIDATE PROFILEEducation and ExperienceRequired:. High school diploma or GED 2-4 years experience in the Information Technology or related professional area. OR . 2-year degree from an accredited university in Business Administration, Information Technology, or related major 2 years experience or related professional area. Preferred:. System-related professional certifications desired. CORE WORK ACTIVITIESManaging Technology Needs within Budget Targets. Assists and/or provides input to IT Leadership for CAPEX and department operating budgets based on anticipated IT projects and property support/needs requirements. . Confirms that property/properties are in compliance with appropriate Marriott International Policies (MIPs) and Information Security Manuals (ISMs). Implements solutions as directed to resolve discrepancies. . Places equipment orders as directed relating to personal computers, telecommunications, local servers/networks processes invoices for their property/properties. . Conducts periodic inventories of applications and hardware prepares reports as requested. . Confirms that technology assets are secured. . Complies with technology-related vendor contracts. Building and Sustaining Relationships with Customers. Writes and presents proposals, analyses, project plans, cost models, etc. in written and/or oral formats. . Provides customer service to associates at dedicated property/properties. . Responds to inquiries from customers/vendors/peer group. . Provides detailed status reports as requested. Verifying Client Technology Needs are Met. Assists in disaster recovery and business continuity as it relates to technology. . Provides technical guidance. . Escalates support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) and Request Center Processes. . Supports guest and associate internet access requirements. . Escalates problems as appropriate through direct supervisor, CLS IT Field and/or Marriott IT resources. . Images desktops, installs new software applications, applies patches, maps drives to appropriate server/network. . Moves/adds/changes PCs/peripherals migrating data when necessary. . Performs routine desktop backup as scheduled or directed. . Provides end-user support. . Confirms technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly ID Audits, MAARK1) measures are in place. . Supports unit infrastructure (servers, switches, router, APs etc.) and engages appropriate MI IT and/or Vendor resources. . Assists in creating and maintaining secure server environment. Performs server backups and routine preventative maintenance. . Pulls through support for corporate, regional and property initiatives.EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the worlds top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!But to create this magical experience, we need you.EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.We invite you to join us today.

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About Company

Marriott Hotels & Resorts is Marriott Internationals brand of full-service hotels and resorts based in Bethesda, Maryland. As of June 30, 2020, there were 582 hotels and resorts with 205,053 rooms operating under the brand, in addition to 160 hotels with 47,765 rooms planned for development