| Job Location | Qatar |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Call Centers & Customer Care Outsourcing; Telecommunications |
| Functional Area | Not Mentioned |
General Purpose:Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.Main Job Tasks and Responsibilities:? Answer calls professionally? Respond promptly to customer inquiries? Research required information using available resources? Handle and resolve customer complaints? Provide customers with product and service information? Enter customer information? Effectively deal with job stress, angry callers, and upset customers? Use the most appropriate way to communicate with different behavior types on the telephone.? Display time flexibility towards shifts as per work floor requirements? Keep records of customer interactions and transactions? Record details of inquiries, comments and complaints? Communicate and coordinate with internal departments
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