The main tasks are for the employee to target customers looking for logistical services, to assist the customer in identifying the appropriate service, to suggest the companys services to customers, to respond to customer inquiries, to create accounts and to communicate with customers after advertising campaigns, to manage the marketing system and to establish a clear mechanism for communicating with customers
Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging, and audience identification .
Generate, edit, publish and share daily content (original text, images, video, or HTML) that builds meaningful connections and encourages community members to take action
Set up and optimize company pages within each platform to increase the visibility of the company?s social content
Moderate all user-generated content in line with the moderation policy for each community
Create editorial calendars and syndication schedules
Continuously improve by capturing and analyzing the appropriate social data/metrics, insights, and best practices, and then acting on the information
