Conduct operator training for end-users after installation of instruments. Feedback to the sales team on the tests & usage of each new training instrument, to follow up the channel filling with the sales team
Solve application/product problems promptly and completely and could provide a more comprehensive solution to the customer based on technology
Conduct product technical training for Sales / Engineers/distributors. Maintain/update products information promptly
Support Sales to achieve reagent sales target and product pre-sales bidding and new project promotion