Manager- Facilities

Job Description

JOB PURPOSE: To supervise the maintenance of the property portfolio in Abu Dhabi and Al Ain to the required standards to maximise the occupancy rate and generate the optimum returns for the respective stakeholders.ACCOUNTABILITIES:Team SupervisionOrganise and supervise the work of the assigned team to ensure that all the work within a specific area of the activity is carried out in an efficient manner, which is consistent with the operating procedures and policy.Provide on the job training and constructive feedback to assigned team to support their overall development.Promote the organisations values and ethics in all activities within the team to support the establishment of a value driven culture within the bank.Budgeting and Financial PerformanceMonitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.Policies, Systems, Processes & ProceduresProvide inputs and implement policies, systems and procedures for the assigned team so that all relevant procedural/legislative requirements, are fulfilled while delivering a quality, cost-effective service. Continuous ImprovementParticipate in the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reductions.ReportingPrepare sectional statements and reports timely and accurately to meet FAB and departmental requirements, policies and quality standards.Job Specific Accountabilities

• Supervise the preventative maintenance of all assigned buildings under his/her remit as per the preventative maintenance schedule to ensure that all the life and safety systems are working properly at all times.
• Arrange for regular safety inspections for moving items such as elevators, cradles etc. to comply with local authority regulations.
• Undertake regular routine quality inspections on the common areas of managed properties to ensure the properties are maintained to the required standard and the AMCs are fulfilled.
• Review and endorse all quality inspection reports for the FM department and landlords which identify areas requiring refurbishment and any capital expenditure required. Arrange for any capital expenditure item to be sent to the landlord for approval.
• Meet the landlord or the landlords representative of the buildings under the team leaders remit periodically to ensure all their requirements are being met.
• Supervise the check-out quality inspection of properties/units after vacating and organise any ad hoc remedial works or renovation together with repainting and deep cleans within the specified timeframes.
• Verify the invoices submitted for ad hoc remedial works with the terms of the contract or LPO issued
• Supervise the aggregating and scoping of FM needs for the assigned region and buildings under the team leaders remit.
• Prepare RFIs and RFPs after receiving input from the assigned Snr. Engineering Officers, obtain approval from the Manager FM Abu Dhabi and Al Ain before distribution.
• Liaise with bidders on required documentation and completeness of bids.
• Prepare a summary of bids received with a technical evaluation and recommend winning bids
• Attend technical meeting and assist with negotiations.
• Ensure any interaction with External Service Providers (ESPs) during remedial site works or whilst responding to reactive service requests/complaints includes completion of a Contractor Evaluation & Performance Checklist.
• Ensure the completion of service requests/complaints by ESPs is recorded in the CMS, to close the case file and facilitate tracking of the service level.
• Aggregate all completed Contractor Evaluation & Performance Checklists for each contractor (ESP) and forward to the Manager, FM - AUH & Al Ain at month end.
• Assist the Manager, FM - AUH & Al Ain in reviewing the outsourcing strategy for ESPs on annual basis to maintain adequate FM coverage for the region.
• Prepare preliminary budget for assigned property portfolio in conjunction with the Manager, FM- AUH & Al Ain for inclusion in the annual FM budget and highlight any additional expenditure needed.

• Bachelors degree in Engineering or equivalent in Engineering or equivalent is required. A technical post-graduate degree is advantageous.

• Minimum of eight years relevant experience in the real estate or construction industry with at least three years in similar position of FM seniority in the Real Estate function.

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About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.