Team Leader - Housekeeping - Jumeirah Emirates Towers

Job Description

About Jumeirah & the Hotel: Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different? brand promise.Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.An architectural masterpiece,Jumeirah Emirates Towersoffers luxurious experiences in the heart of UAE?s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubais skyline and a visible statement of the regions growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars,TaliseFitness,TaliseSpa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.About the Job: An exciting opportunity has arisen for an experienced Team Leader to join the Housekeepingdepartment at Jumeirah Emirates Towers The main purpose of this role is provide a direct operations support to ensure the housekeeping department achieves its goals and effectively contributes to the guest experience whilst maintaining Jumeirah Brand standards.

• Liaises and cooperate with front office to ensure all areas are ready as per the needs of the department.
• Liaises with banqueting and the food and beverage department to ensure all areas are ready as per the needs of the department.
• Is constantly aware of the room status to obtain maximum vacant rooms for sale.
• Liaise and cooperate with the engineering department for all maintenance repairs to be done in the various areas.
• Completes daily checks of all guest rooms on allocated section and report discrepancies found.
• Checks VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.
• Ensures that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.
• Ensures all deep cleaning programmes are carried out as per set schedules.
• Ensures that plants and flowers are looking fresh and in good condition and to inform the florist of any touch ups that need to be done.
• Understands and adheres to all fire safety procedures.
• Communicate new or amended procedures to relevant departments/ colleagues in a timely manner, ensuring they have been understood.
• To train and coach all housekeeping attendants according to the monthly training plan set-up by the departmental trainer.
• Assists in all inventories, which are conducted on a monthly or quarterly basis.
• Ensures that a complete handover is done at the end of every shift, logging any relevant information or requests.

About you:The ideal candidate for this position will have the following experience and qualifications:

• Minimum 2-3 years in an International 5-star hotel property.
• Minimum 2 years in a professional supervisory role held in respect to this same function and department.
• Experience in training and development.
• Experience in all aspects involved in Retail as well as General Housekeeping.
• At least high school graduate or with degree in Hospitality Management
• Excellent English communication skills.
• Basic computer knowledge
• Knowledge about cleaning chemicals and equipment.
• Ability in taking initiatives, displaying leadership, problem solving, delegating, prioritizing and goal setting. Colleague management and sustenance of people relations is significant in this case.

About the Benefits:This position offers a highly competitive salary and package which includes: fully furnished shared accommodation, free transport to and from your place of work, uniform, laundry services, meals during working hours,You will be entitled to one return ticket to your home destination, which will be paid in two installments, one per anniversary year, medical coverage as well as accident insurance, retail and leisure discounts, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

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