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Sr. Officer - Card Operations

3.00 to 10.00 Years   United Arab Emirates   02 Feb, 2025
Job LocationUnited Arab Emirates
EducationGraduate
SalaryNot Mentioned
IndustryAdministration / Commercial Operations Banking / Financial Services Corporate Planning / Consulting
Functional AreaNot Mentioned

Job Description

Job PurposeTo manage a team/stakeholders internal and external within a pre-assigned section in Central Operations with a view to ensuring the efficient functioning of that section, achieving timely and accurate completion of work in line with specified procedures and delivering quality customer service in line with agreed service standards, AML guidelines and utilising available resources.Key Accountabilities? Independently plan, develop, carry out and supervise a range of activities within a pre-assigned section(s) to ensure that the work assigned has been completed within specified timelines and accurately, in line with all specified internal and external guidelines, policies, procedures and rules.? Respond to internal and external customers promptly and courteously always providing adequate clarification on the information being given.? Monitor and maintain partnerships for tie ups related to Bin sponsorship, discount offers and loyalty offerings? Undertake other duties at a similar level or at a higher as required when requested by line management? Prepare and comment on, as appropriate, reports/statistics (including error reports) requested by line management and any other relevant statistical or other information deemed relevant to the section(s) assigned.? To make suggestions as appropriate to improve the efficiency and effectiveness of the Bank?s procedures? Resolves process problems and trouble shoots and performs verification/investigation of information outside normal procedures.? Immediate escalation to the Manager Operations of any breach, risk or loss event suspected.? Perform user acceptance testing pertaining to operations? Perform business continuity recovery team activitiesEducationBachelors Degree related to a business field such as accounting or economicsExperience and SkillsEducational Level:? A minimum Bachelor degree in a business-related field or equivalent.Work Experience:? A minimum 3 year?s prior experience in banking operations.Specialist Skills/Competencies Required for the Role? Basic computer skills? An understanding of AML within the UAE and Central Bank regulations relating to transactional processing? Good English language aptitudeYou will be redirected to the company website to apply for this position

Keyskills :
An understanding of AML Good English language aptitude

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