Specialist Content - Comms

Job Description

When you think of food delivery in the MENA region, we?d be pretty surprised if talabat didn?t pop into your mind first! Since delivering our first order in Kuwait in 2004, we?ve grown quite a lot over the past 17 years.Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.Role SummaryWere looking for an experienced copywriter to work on creative and compelling content that tells our tech story. Reporting Into the Head Consumer, Markets and Stakeholder, In this role, you will be responsible for accurately drafting and translating written content across various projects, campaigns, initiatives and announcements across the region.What?s On Your Plate?

• Managing the workflow for translation of talabat communications material. In addition, create original written content in Arabic in all GCC region & Jordanian dialects, while ensuring the tone of the messages is captured in line with our voice.
• Works closely with the communications team to ensure all external facing documents are adequately trans-created to be culturally and linguistically relevant for our external stakeholders.
• Supports continuous efforts establishing and reinforcing our talabat voice with a native fluency which represents the care and respect we aim to convey to our stakeholders.
• Become really knowledgeable about talabat, and translate technical features to simple and inspiring headlines and written content.
• Edit documents translated by outside vendor or other entity to align with talabat Arabic voice and correct transcreation from the English copy.
• Develop, establish and maintain an end-to-end process for intake and delivery of all Arabic translation materials, including those produced by different departments, not just communications.
• Work with the marketing and communications teams to ensure consistency and maintain brand voice integrity.

• 4-5 years at minimum experience in Arabic copywriting / translation and content creation preferably in the tech industry.
• Formal education in Arabic language. BA Degree in Arabic linguistics preferred.
• Also, the ability to read, write, and understand the target language and the source language.
• Minimum 3 years working experience & knowledge with culture(s) of the intended audience.

Keyskills :