| Job Location | United Arab Emirates |
| Education | Diploma; Graduate |
| Salary | Not Mentioned |
| Industry | Secretary / Front Office |
| Functional Area | Not Mentioned |
Responsibilities:Greet guests warmly and handle check-in and check-out efficiently.Manage reservations, cancellations, and room allocations in the PMS (Property Management System).Answer and forward phone calls, emails, and guest inquiries courteously.Provide information about hotel facilities, services, and local attractions.Coordinate with housekeeping, F&B, and maintenance for guest requests.Handle guest complaints or escalate issues to management as needed.Requirements:Excellent communication and interpersonal skillsCustomer service orientation and problem-solving abilityAttention to detail and strong organizational skillsMultitasking and time managementKnowledge of hotel reservation software (Opera, IDS, etc.)Basic accounting and billing knowledgeProfessional appearance and demeanorFluency in English (additional languages preferred)
Keyskills :
Customer Service Soft Skills
© 2023 HireeJobsGulf All Rights Reserved
