Proactively execute the pricing process from rate sourcing up to sharing multiple options to Sales. Once the shipment is confirmed, coordinate with the relevant agent/ shipping line and ensure the best rates and send a routing order.
Receive inquiries, confirm details with Sales/ CS. Communicate with agents/ shipping lines to source the best rates. Use contacts effectively to source the best rate in the market. Send Multiple rate options to Sales/ CS.
For export shipments: Coordinate with relevant multiple service providers locally and ensure to source the best competitive rates in the market. For DDU/ EXW shipments, need to source rates from multiple agents at the destination as well.
For import & cross-trade shipments: Coordinate with multiple agents in the country of shipment origin and ensure to source the best competitive rates in the market. For DDU/ EXW shipments, need to source rates from multiple agents at the destination as well.
Respond to all sales inquiries regarding the updated status of rates, by e-mail or phone in a timely manner
Proactively contact the Sales/ CS and provide a clear and concise explanation of any delays in rate sourcing specifying the reason(s) for the delay and coordinate with Sales/ CS on any additional information needed.
Follow up with Sales/ CS for the feedback on each rate quoted. Negotiate with vendors once the target rate is received. Record the inquiries in the daily report with updated status.
Relationship building with carriers: Making strong relationships that lead to quicker response time and better rates.
Efficiency in handling urgent cases of rate quotations.
