| Job Location | United Arab Emirates |
| Education | High School & Equivalent; ITI / Vocational |
| Salary | Not Mentioned |
| Industry | Banking / Financial Services Customer Service / Telecalling Sales / Retail / Corporate / Business Development Secretary / Front Office |
| Functional Area | Not Mentioned |
Job Vacancy – Front Line AssociatesWe are looking for professional and customer-focused Front Line Associates to join our branches in the UAE. This role involves providing exceptional service, handling financial transactions accurately, and ensuring compliance with AML/KYC regulations.Key Responsibilities:•Deliver outstanding customer service at the branch counter•Assist customers with remittance, foreign exchange, and other financial services•Handle customer queries and resolve issues promptly and professionally•Verify customer documents in line with AML/KYC and compliance requirements•Support daily branch operations to ensure smooth transactions•Maintain accurate transaction records and adhere to company policies•Conduct daily cash handling, counting, and balancing transactions•Promote remittance and foreign exchange services to existing and new customers•Achieve branch-level business targets through proactive engagement•Conduct marketing activities, including branch campaigns, promotions, and community outreach•Build strong customer relationships to encourage loyalty and repeat business•Identify opportunities for cross-selling and acquiring new customers•Collaborate with branch supervisors to implement local marketing strategiesRequirements:•Bachelor’s degree / Diploma in any discipline•Previous experience as a Cashier / Teller in a UAE Exchange House or Bank preferred•Strong numerical and communication skills•Customer service-oriented with attention to detail•Knowledge of UAE AML/KYC regulations is an advantage•Proficiency in EnglishWhat We Offer:•Competitive salary package•Career growth opportunities within the organization•Multicultural and professional work environment
Keyskills :
Customer Service Skills Financial Transaction Handling
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