Strictly following all policies procedures with regards to Vault opening / closing and ensuring that all access to the Main Vault is recorded in the vault register on a daily basis and reviewed once a month by the Branch Manager
Ensure strict adherence to Off-Hour Occupancy requirements
Ensure that each teller is adequately equipped to cater to all customer requirements and policy requirements as prescribed in section ( Physical security teller area) of the Branch Process Manual
Ensuring that ATM GL accounts are balanced on a daily basis
Ensure that cash control procedures are strictly adhered to as prescribed in the Branch Process Manual
Ensuring that Exchange Rate Board is updated first thing in the morning on a daily basis except Sundays & Public Holidays
Ensuring that all branch GL Accounts / Sundry Accounts / AR Accounts are balanced and proved on a daily basis
Ensuring that all cash overnight limits are maintained, any excess in cash is properly reported and approval obtained by SCOO. All excess cash is properly arranged and deposited to Central Bank, all cash in-flown and out-flows from Central Bank are reported to treasury
Ensure that all teller areas are properly stocked with deposit slips, deposit envelopes and cash deposit slips
Prompt & efficient queries management, ensure that all queries generated are responded/settled immediately these refer to queries initiated out through telephone calls URN Messages and MSX Messages
Ensure that suspense dropped entries are given immediate attention, investigated and settled immediately
Co-ordinate and liaison with other Units / Departments / Relationship Managers & Customers
Liaison with the Central Bank, for deposit & withdrawal of cash
Overriding teller transactions after proper checks have been conducted
Verifying all teller transactions
Ensure that all teller transactions are checked and mistakes rectified if any
Monitoring & approving all cash deposits above the AML threshold of Aed equivalent 55,000.00 and maintaining proper records of source of funds. Checking the compliance report on a daily basis
Screening of all Beneficiaries for MC issuance and obtaining necessary approvals for escalations of hits in CSAW-T.
Maintaining stock of MC and distributing the same to tellers as and when required, maintaining a strict control and record on all socks utilized and un-utilized
Signing Managers Checks after performing appropriate checks
Ensure that incoming / outgoing / return clearing / purchases are executed in a timely manner
Servicing Emergency Cash Disbursement and ensuring that cover for the same is received in the prescribed timeframe
Periodically updating memos / designations related to the area
Updating and obtaining approval to book teller related differenced (Shortage/Overages) maintaining a file for the same
Submission of proofs / reporting Balance Of Payments as and when requested by FCU
Conducting detailed teller cash count as & when instructed by ICU, sending necessary confirmation to ICU
Conducting surprise detail cash checks for all tellers, making sure that all tellers are covered during the month, recording the same
Checking daily EOD reports printed from Eclipse Teller
Check all teller cash blotters against Eclipse Teller Reports
Maintaining a record for all teller attended trainings
Closing teller cash at the end of day
Ensuring that all teller workstation is kept clean of any customer information all drawers locked and systems shut down, before exiting the premises ? strict adherence to Clean Desk Policy requirements
Ensure that all customer related transactions are scanned and filed in appropriate files on a daily basis
Ensure that periodically all documents are forwarded to RMU as per the (Unit Level Record Management Procedures)
Maintaining file for monitoring Daily Attendance / MIS / Branch Closing Positions
Ensure that tellers are updated and advised on COB requirements and action plan
Ensure that tellers are kept updated on any process changes or policy modifications
Adequately plan tellers Annual Vacation and Day Offs, ensuring that necessary replacements are arranged for if required
Ensure that all system related issues re properly reported rectified and escalated if required
Ensure that all procedures, controls and policies are strictly adhered to
Conducting quarterly MCA testing as and when required
Ensuring timely liquidation of all AR accounts / Difference accounts & Sundry bookings
Ensure periodically or as and when required, all keys and combination?s are changed and records updated as per the prescribed policies
Ability to work under pressure and manage to deadlines
Ability to work in a fast-paced environment
Consistently demonstrates clear and concise written and verbal communication
Attention to detail and intermediate problem solving skills
Education:
Bachelor?s degree/University degree or equivalent experience
Information Security:
You will be required to strictly adhere to all I.S policies, and held accountable for all activity associated with your user ID & Password.
Adherence To Compliance:
Strict compliance to U.S Policies, U.A.E Laws, Central Bank Policies & Corporate Policies
Maintaining Ethical Standards
Adherence to A&P requirements & other Local Requirements
Familiarizing oneself with KYC & AML Procedures
-------------------------------------------------Job Family Group: Operations - Transaction Services-------------------------------------------------Job Family:Transaction Capture Services------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ( Citi?) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.View the EEO is the Law poster. View the EEO is the Law Supplement.View the EEO Policy Statement.View the Pay Transparency Posting
