Assistant Manager – Housekeeping– Burj Al Arab

Job Description

About Jumeirah & the HotelJumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different brand promise.Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.Burj Al Arab Jumeirah is designed to resemble a billowing sail and stands at a height of 321m. It is the worlds most followed hotel on Instagram and has been consistently voted the worlds most luxurious hotel. Features include nine restaurants and bars; in suite check-in and check-out; reception desks on every floor; round-the-clock private butlers; use of the hotels Rolls-Royce fleet and The Terrace, a one-of-a-kind restaurant, pool, beach and cabana space. The hotels 202 luxury suites offer a rain shower, Jacuzzi and stunning news of the Arabian Gulf. About the Job:An opportunity has arisen for an Assistant Manager to join our Housekeeping Team in Burj Al Arab.The main duties and responsibilities of this role:

• To be responsible for the supervision and coordination of all the services offered by the Housekeeping department and to ensure they are carried out as per the department standard
• To study and evaluate the operation of the Housekeeping Department, and suggest improvements to the Executive Housekeeper.
• To assign duties and responsibilities to subordinates and assist the housekeeping colleagues in their duties.
• To check the linen room, pantries, florist and stores to ensure smooth flow of Guest supplies, uniforms and linen.
• To interact with individuals outside the hotel, such as supplies, contractors, and competitors.
• To maintain records of all rota cleaning work , window cleaning, carpet shampoo, drapery cleaning, mattress turning, bedspread cleaning, blanket cleaning and general suite cleaning.
• To ensure that all colleagues report for duty punctually wearing the correct uniform and name tag at all times
• To assist in the building of an efficient team of employees by taking an active interest in their welfare, safety and department
• To develop high performers and assist in their career progression
• To ensure damages of hotel property is minimized by colleagues (follow standard operating procedures while cleaning)
• Full understanding of KPI and Balance Score Card.
• To streamline the operation activities in conjunction with the department KPI

About you:The ideal candidate for this position will have the following experience and qualifications:

• Fundamental school education is required
• Degree in hotel management is desirable
• Minimum of 3 years experience within the Housekeeping department in a 5 star property
• Fluent in English written and verbal
• Computer knowledge Excel, Word and Power Point
• Able to adapt to a large multi-cultural team.
• Group Trainer
• Able to present and address large group of colleagues

 About the Benefits:We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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