| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time Position Title: Service Center ManagerEmployment Type: Full timeSalary: up to 18,000 AED full package depending on experience and qualificationsJob Location: Dubai, UAEJob Role:Heading a department by managing daily tasks and staff.Includes their training, mentoring, hiring, monthly performance reviews, etc.To look after not only after sales service but also to help the organization boost productivity using limited resources along with innovative ideas that drives businesses effectively to meet the customers demand on timely basis, handling the delivery partEffectively manages team members, including technicians and advisors, to ensure team objectives and sales goals are being carried outDisplays extensive working knowledge of industry standards and practices, including product details and company services offeredOffers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaints quickly and professionallyAssists with or performs administrative tasksDevelops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulationsSets up and maintains service desk, including managing service desk team members and evaluating desk efficiency REQUIREMENTS: REQUIREMENTS:Open to any nationalityMale, 45 years old and belowBachelors degree graduate or Diploma holderMinimum 5 years of experience in related fieldStrong customer-facing and leadership skillsExcellent in troubleshootingExcellent English communication skillsAbout the Client:A well-respected group of Retail company for multiple divisions such as Sports, Consumer, Healthcare, Education, Living, Properties, Services, Logistics, and Beauty.
Keyskills :
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
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