Senior Manager Sales Operations

Job Description

At DarkMatter, we are building an organisation of specialists to provide the ultimate integrated cyber security protection available. Whatever the scope, scale or sensitivity of our clients work, well assess their risks, resolve their vulnerabilities and always keep them ahead of the threat, offering them the best possible products and solutions.In this role, you will:- Manages support functions essential to sales force productivity - these include planning, reporting, quota setting and management, sales process optimization, sales training, sales program implementation, sales compensation design and administration. Supports the sales team by creating, evaluating, and optimising data sets and sales applications.- Responsible for tracking, measuring and reprotuing the overall productivity and effectiveness of the sales organization. Work closely with internal and external stakeholders to ensure the appropriate objectives and priorities are enabled within the sales organization supported.- Coordinates sales forecasting, planning, and budgeting processes. Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organizations planning efforts.- Manages and coordinates all review/approvals gates within the sales goverance process (Lead to Order) and proactively identifies opportunities for process improvement. Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.- Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization. Recommends revisions to existing reports, or assists in the development of new reporting tools as needed.- Define requirments in conjunction with all stakeholders , coordinate implemention and manage rollout/training whilst ensuring compliance with SFDC and other CRM platforms. Monitors the assigned sales organizations compliance with required standards and governance for maintaining CRM data.- As needed, coordinates planning activities with other functions and stakeholders within the firm.- Coordinates assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources. - Proactively identified trainings and coordinates delivery to sales, sales management, and sales support personnel in the sales organization supported.- Provide input and manages the process with internal stakeholders for the development and administration of sales incentive compensation programs. - Work with Finance, and Human Resources to provide required input and assistance with sales incentive compensation administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.- In alignment with identified stakeholders, lead and manage the execution of strategic projects - these include:- refreshing services/products catalog,- development and roll out of sales playbook,- products sales tracking and reporting,- Manage content creation, planning and tracking for strategic accounts and facilitate executive business reviews- sales strategy/KPIs definintion and other key initiatives as assigned by leadershipTo bring your dream to life, youll need:- Education - Graduate (Business/Finance) - Post Graduate (Business)- Minimum Work Experience & Essential Knowledge- Up to 8 years experience in sales organizations- Forecasting, budgeting, reporting (dashboards)- Sales compensation roll outs and compliance with stakeholders- Regional experience in Cyber Security Solutions & Services, IT Solutions & Managed Services, Digital Transformation type of companies (value add)- Sales process management- SFDC management and roll out- Skills (Technical & Non Technical)- Pipeline management- Target forecasting, budgeting and actual tracking- Communication and reporting- Risk and Analytical Analysis- Trend analysis- Process compliance tracking- Negotiation- Sales force- MS Office (including MS Office & Visio)Working in Abu Dhabi At DarkMatter, were turning our biggest ideas into reality in the fastest moving and most dynamic city on the planet. Working here, youll lead technical innovation in the region while taking advantage of all Abu Dhabi has to offer. From first class healthcare and education, to superior living accommodations and cultural attractions, youll find your ideal career and more in this global crossroads. The UAE is one of the safest and most secure areas in the world. And with its location between Europe, Africa and Asia, youll expand your worldview in just a short flight. But you wont have to venture far from the city to experience its diversity. Youll find people of over 50 nationalities working in the DarkMatter Group. Join us and see that while far away from the concrete tech jungle, Abu Dhabi is an oasis where your latest innovations will thrive and grow.

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About Company

DarkMatter is transforming the cyber security landscape. Headquartered in the UAE and operating globally, were the regions first and only fully integrated digital defence and cyber security consultancy and implementation firm. Our elite team of global experts deliver advanced, next-generation solutions to governments and enterprises across the cyber security spectrum.

We help clients simplify the enormous complexity of todays ever-evolving cyber threats. Our vision is to protect the future by securing its technologies. Innovation and Research are cornerstones to our development and the activities in these areas underpin our entire range of offerings, including Secure Communications, Public Key Infrastructure and Big Data & Analytics products.