| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Quest Search and Selection is working with a leading e-Commerce company as they look for a Senior Customer Relationship (CRM) Manager, who will lead their CRM strategies in the Middle East.As a Senior CRM Manager, you will:Drive growth through executing CRM strategies / activitiesDrive customer engagement, acquisition, and retention strategies across all channelsImprove overall customer experience by optimizing journey and touchpointsCollaborate with internal and external teams in planning and execution of CRM campaignsManage and monitor budget, product / sales performance, and reportingEnhance CRM database to gather key insightsUse insights to drive retention and loyalty, and gain key audience segmentsKeep abreast with new CRM technologies, leverage on new tools, and recommend innovations REQUIREMENTS: Bachelors degree with at least 6 years experience in the same capacityExperience in a B2C environment and E-Commerce industryExtensive experience in cross channel communication (email + push), B2C environmentExperience working with Braze and handling full CRM tool migrationsStrong planning, communication, presentation, reporting, and analytical skillsCan work in a high pressure, revenue-driven environmentIn return for your hard work and commitment, the company is willing to provide a competitive salary, plus great benefits.If you think that you have what it takes to take on a new challenge, then apply with your updated CV today.
Keyskills :
Quest Search & Selection is a specialist recruitment consultancy with over 20 years experience in sourcing the worlds best candidates for the global Retail, FMCG and Hospitality sectors.
With offices in the UK & Dubai, we have an international presence and a global reach. Our recruiters place candidates locally and internationally for a wide variety of roles focusing on the following areas:
Retail Buying & Merchandising, E-commerce & Digital, Food & Beverage, Hotels, Hospitality & Operations, Retail Stores & Operations, HR & Recruitment, Procurement, Supply Chain & Logistics, Sales & Marketing, Technical and New Product Development.
We work in partnership with our clients who range from famous international brands within the Retail, Restaurant, Hotel and Consumer products space. Our reputation is built on our in-depth understanding of the industry and our consultants skill, knowledge and passion for their sectors.
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