Senior Account Manager

Job Description

Location: Dubai, United Arab EmiratesIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrows possible.Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabis airport.WHO ARE WEThe Avionics Global Business Unit (AVS) supplies flight avionics, electrical power generation and conversion, and in-flight entertainment and connectivity systems. It encompasses training and simulation solutions for air, land and joint forces as well as microwave and imaging subsystems, thanks to 11,000 employees. 2 out of 3 aircraft in the world take off and land using Thales equipment.The Toulouse factory encompasses two main activities: one in charge of designing and selling solutions for aircraft and helicopters (flight deck, cabin, civil and military missions, services; the other one in charge of Air Traffic Management (ATM), being Thales historical center of excellence of ATM systems.Within the Flight Avionics Business Line , the Avionics Service Worldwide Business Segment is looking for a Senior Account Manager - Middle East, Turkey and East Africa, based in Dubai (United Arabs Emirates).WHO ARE YOUYou have at least 10 years of solid experience in B2B sales , and you have successfully contributed to complex sales negotiationsYou have experience in service salesIdeally, you know very well the airlines industry, especially the flight operations (dispatch, AOG, asset management, air and ground connectivity).You are recognized by your peers for your pro-activeness , listening quality and your ability to take a step back and look at the subject from a broader perspective , especially in case of conflictual situation.Excellent speaker , you find the right balance between diplomacy and firmness depending on the needs.You love challenges and are resilient; you are always up for new challenges and ready to get 100% on board with our teamYou are looking for a job where the devil is in the details , and where your influence is paramount to close dealsYou like data crunching and are ready to use data mining toolsYou have a strong command of English, are able to negotiate and influence in this language taking into account cultural differences and subtleties when facing localsYou speak a second language, and indeed a third one: Arabic, Turkish, French REQUIREMENTS: WHAT WE CAN ACHIEVE TOGETHER:You join a team of 5 people (2 Senior Account Manager, 2 field service managers, 1 customer performance manager), based in Dubai, with business trips within the Middle East, Turkey and Eastern Africa.As Senior Account Manager , you are the focal point for all the accounts of your portfolio (airlines and MRO). You develop and grow the customer intimacy. You understand the customer needs and are able to work with multicultural and multidisciplinary teams to build winning offers.By joining us, your missions will be as follows:Identification and qualification of business pursuits; then capture lead to transform the sales opportunities into closed deals, thanks to your customer intimacy and adequate management of the capture team , as per the annual objectives.Market intelligence ; listening to the market and the customers, getting a grasp on the ecosystem evolution, in order to adapt Thales offer and increase our market share in the long run ; value proposition minded.Working closely with Thales ASW teams in Toulouse and in Chatellerault , and with the International Development team s of Thales in Dubai (DGDI) . Ensuring clear and regular reporting, giving full visibility on commercial situation, objectives and on-going actions.Why dont you get ready for the Flight Avionics adventure with us Join a passionate and talented team, always eager to sell the most innovative solutions for the airplanes of tomorrow (services, digital, disruptive).This position, highly exposed and with strong degree of accountability, is an opportunity for you to get best-in-class experience in the field of aeronautics sales . It is also a unique opportunity to enrich your backgrounds with multicultural specificities .Innovation, passion, ambition: join Thales and create tomorrows world, today. At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Keyskills :

About Company

With operations in 50 countries and 68,000 employees, Thales is a world leader in mission-critical information systems for defence and security, aerospace and transportation.

Building on its expertise in the most sophisticated technologies and large-scale software systems, Thales is stepping up to the security challenges of its customers in an increasingly complex world. With its global network of 22,500 high-level researchers, Thales has earned particular recognition for its ability to develop and deploy dual civil and military technologies. Leveraging its international operations and spanning the entire value chain from equipment to systems and services, Thales is playing a pivotal role in making the world a safer place.