| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Qualifications (Academic, training, languages)Bachelors degree in Travel/ Tourism or any stream is preferred. Diploma/Higher Secondary Certificate is acceptable if combined with necessary experience.Proficient in Microsoft Office, Advanced Excel is essential.Very good verbal and written reporting and presentation skills.Fluent in English Language, Arabic is an advantage.Work Experience3-4 years in a similar capacity in any airline out of which 1 year at least in the Cabin Services/Cabin Training.A minimum of 1 year working experience in safety and equipment training environment is an added value.The ideal candidate is preferred to be with a direct experience in the customer service in airlines.Experienced in drafting and negotiating contracts and service level agreements SLAs.Hands-on designing/ implementing policies, procedures, manuals in line with standards and regulations.Has very good planning and time management skills even in challenging environments.Capable of training others how to perform against approved standards.Dependable, self-motivated takes ownership and displays energy and enthusiasm.Proven skills in identifying pitfalls and recommending cost-effective solutions.Possesses effective problem solving and decision-making skills.Working exposure to internal/external audit practices.Employs technical expertise and interpersonal relations to support companys objectives.Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
Keyskills :
Air Arabia (PJSC), listed on the Dubai Financial Market, is the Middle East and North Africas first and leading low-cost carrier flying to over 100 destinations across the world. Air Arabia was the first airline to introduce the low-cost carrier concept in the region and is on a mission to serve all Arab countries and beyond, constantly undergoing aggressive route expansion, taking advantage of its ideally located hubs in the United Arab Emirates, Morocco, Egypt and Jordan. Over the past thirteen years, Air Arabia, through continuous market research and customer feedback, provides a range of value added services to millions of passengers who chose to fly with Air Arabias fleet of A320 aircraft. The airline commenced operations in October 2003 and achieved financial break-even from its very first year of services and has been profitable ever since.
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