Key Account Manager

Job Description

Employment: Full Time Job Duration: Permanent Employment Our client is looking for an experienced Key Account Manager to manage the relationship with key clients and help drive account growth.If you recognize the global challenges being faced by service companies in bringing their business online, then youll know what our client is on to. They are an enterprise SAAS platform empowering clients in education, healthcare and consulting services.This position requires a strong desire and ability to drive new relationships. You will be responsible for obtaining and maintaining long term key customers by comprehending their requirements.You will be able to identify needs and requirements to promote our companys solutions and achieve mutual satisfaction.The goal is to ensure customer satisfaction and contribute to sustaining and growing our business to achieve long-term success.The ideal candidate will have experience in relationship management, upselling and handling customer complaints and feedback.Travel may be required to visit potential in-territory customers.ResponsibilitiesDevelop trust relationships with clients and acquire a thorough understanding of key customer needs and requirementsEnsure the correct products and services are delivered to customers in a timely mannerServe as the link of communication between key customers and internal teamsResolve any issues and problems faced by customers and deal with complaints to maintain trustPrepare regular reports of progress and forecasts to internal and external stakeholders using key account metricsDrive account growth by developing an understanding of the companies products and services, identifying client opportunities and strategically introducing the companies capabilities on an on-going basis.Collaborate with the companies product, marketing, data and sales support teams to execute growth strategies and tacticsWork across internal departments to ensure that client expectations and requirements are clearly understood and deliverables are met.Willing to travel in the region REQUIREMENTS: REQUIREMENTSFour-year college degree. BSc/BA in business administration, sales or relevant field5+ years proven experience as key account managerExperience in sales and providing solutions based on customer needsA clear, deep understanding of the SAAS landscape.Languages: English, Arabic is a plusCore competencies requiredTeam builder who identifies closely with, and is passionately committed to, the achievement of the companys overall mission.Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levelsExcellent organizational skillsAbility in problem-solving and negotiation

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About Company

At KinFitz & Co, we work with startups to fully immerse in their company, understand what theyre about, and match you with the opportunities that suit you best.

We initially connect with you with the intent to understand if the startup universe is the best fit for you. We hold regular candidate assessment and education days, inviting talented sales professionals to attend, learn and join. We fully support you through the process, connecting you with the right opportunities that will take your career to the next level. We will prepare you for your interviews and ensure you are on the right path to achieving extraordinary success in your new company.