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Emirati Call Center Agent for an Automotive Company

1.00 to 10.00 Years   UAE   06 Oct, 2019
Job LocationUAE
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

Emirati Call Center Agent up to 25k Aed for an Automotive Company in Sharjah-POSITION: Call Center Agent-SALARY: up to 25K AED full package depending on qualifications and years of experience-HIRING COMPANY: Automotive Company-LOCATION: Sharjah, UAE-AVAILABILITY: Can join immediately or maximum 1-month-EMPLOYMENT TYPE: PermanentCANDIDATE PROFILE:-Open to Emirati nationals-Male/Female, 40 years old and belowJOB DESCRIPTION:-Answer incoming calls and respond to customers emails-Management and resolve customer complaints-Sell products and place customer orders in the computer system-Identify and escalate issues to supervisors-Provide product and service information to customers-Research required information using available resources-Document all call information according to standard operating procedures-Upsell products and services-Complete call logs and reports REQUIREMENTS: EDUCATION/EXPERIENCE REQUIRED:-High School Diploma or Bachelors Degree in any related field-At least 2 years of experience in the same position-Excellent written and verbal communication skills both in Arabic and English language-Previous experience in scheduling and registration is preferred

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