Director of Operations

Job Description

25hours Hotels is the new and quirky upscale brand in strategic partnership with AccorHotels. The first hotel outside Europe is due to open in Dubais One Central district near DIFC in 2020. 25hours Hotels are attractive, vibrant neighborhood hubs and caters to a dynamic crowd from around the world with a high interest in culture, art and local stories.25hours is venturing out beyond the borders of Europe for the first time and will open a hotel, jointly planned and operated with Accorhotels, 2020 in Dubai. 434 rooms and 5 F&B Outlets, the One Central development project close to DIFC will become the largest 25hours Hotel to date.434 rooms, 5 F&B outlets, a shop - and many enthusiastic guests and employees. Together with our General Manager, Chantel, the Director of Operations is responsible for holding together all the threads of the operations and assisting the operational department heads so that they can ensure a perfect guest, bar or dining experience in all areas. For this important role in our largest 25hours Hotel to date we are looking for you as.Director of OperationsThis is your daily contribution to turn our house into something specialThink out of the box and create pop up ideas with an ongoing edge for our food, retail, beverage & culinary operations, as well as work with our franchise partners in the hotel to create a new destination.Captivate the team you manage with your understanding and commitment to our design, training, brand concept and roll out the Sops for our captivating food, beverage & culinary areas.Hire, lead and mentor a diversified team with a come as you are mind set, leading by example and showing your passion, empathy and optimism in everything you do.Rule the PNL. Understand what makes your operation tick and make ongoing adjustments to ensure performance on the bottom line.Understand your business and manage expectations. Hotel guests, as well as our tribe of chefs, food & beverage and back of house teams are all at our hotel staying with us or working with us to experience a soulful experience and memories. Your mission is to make it happen!We love crazy and nutty ideas - Partnerships and collaborations should be in your back pocket to activate ideas and initiatives throughout the hotel with our food & beverage suppliers, on brand companies, the local art scene and the surrounding community.This is the no.2 position in the hotel and as such you will be the right hand of the general manager with a continuous team spirit and vibe to make things happen. REQUIREMENTS: We are looking for you with personality and that certain somethingA strong F&B background in a lifestyle hotel, or a similar background in a high end outsourced restaurants chain or F&B concept or similar would be advantageousPre-opening experience would be an advantage with a good understanding of OS&E operations, design and construction, fit out and equipment testing.Culinary experts looking after large operations both in the kitchen and in the front of house will be consideredA crazy passion for food, beverage and an understanding of Dubais nightlife and concepts is a must!

Keyskills :

About Company

We are thrilled to embark on an exciting new chapter as Fairmont Hotels & Resorts, and our unrivaled collection of iconic hotels including Fairmont San Francisco, Fairmont The Norfolk, Nairobi, Fairmont Banff Springs, Londons The Savoy and the Fairmont Peace Hotel in Shanghai, join AccorHotels Group, one of the worlds largest global hotel companies. Together, as a global community of hospitality leaders, we remain committed to cultivating a culture in which our colleagues are encouraged to realize their full potential through rewarding experiences and development opportunities. This exciting growth translates into opportunities, not just to better meet the needs of our guests, but opportunities for you to grow your career within our incredible brands around the world!

With our distinctive hotels around the world - and more in development - our global hospitality brand is renowned for its warm, engaging service and unique, culturally rich experiences. Located in some of the worlds most unforgettable destinations, Fairmonts unrivalled collection reflects a sense of heritage, sophistication, and social importance. We are also committed to responsible tourism and are an industry leader in sustainable hotel management with our award-winning Green Partnership Program.

We have a 100 year tradition of delivering excellent service in some of the most iconic properties in the world. Our focus on service begins with selecting talented individuals who embody our Brand Promise: Turning moments into memories for our guests