| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Employment: Full Time Based in Ras Al-KhaimahOur team strives to provide professional services for a wide range of products to our customers and improve the customer journeys We are currently seeking high calibre professionals to join our team as Customer Service AgentBenefits: Full Meals and Accommodation provided, Medical Insurance and Work Visa Working Hours: Monday to Sunday, 24/7Attend to all inquiries via live chat, instant messaging tools, email and telephoneMaintain a professional and positive attitude with all customers and third partiesProvide excellent quality of customer services at all times.Complaints handling and escalationsComplete KYC procedures with the customersProcess deposits and withdraws for customer accountsTroubleshoot problems for customer accountsLiaise with third party suppliers to ensure operations smoothen, customer queries resolved promptlyHandling responses to marketing campaigns and crediting bonuses to customer accountsCompile daily and weekly figures for supervisors, managers and senior managementLiaise with the companys suppliers and platform ownersOthers ad hoc duties Salary: AED 2,000 to 2,500 per month inclusive of fixed allowances. REQUIREMENTS: Job REQUIREMENTS:Verbal and Written proficiency in Hindi, English and/ or key Indian DialectsStrong time management and analytical skillsStrong self-motivation, with the ability to work independently and under pressureStrong communication skills and strong team playerWilling to work shifts and weekendsHave a keen interest in Sports, especially Cricket1-2 years customer service experiences in the online service sectorHigh level of customer centricity mindset with dedication to deliver exceptional quality services for customersWell-organized, detail-oriented and sense of responsibilitiesGood command of computer skills in MS Word, Excel, Outlook etc
Keyskills :
We have over 20 years of global experience and specialise in management consulting, operations, human resources, marketing, software development, sales management and concierge services. Were passionate about seeing projects from start to finish and into the future.
Our clients are composed of business and brand owners, and HNWI from a variety of locations around the globe.
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