| Job Location | UAE |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
Manage large amounts of Inbound and Outbound callsIdentify and assess customers needs to achieve satisfactionProvide accurate, valid and complete information by using the right methods/toolsResolve customer complaints via phone, email, mail or social mediaStatistical analysis.KPI.Trouble-Shooting Salary: AED 5,000 to 5,500 per month inclusive of fixed allowances. REQUIREMENTS: University Qualifications: GraduateNature and length of previous experience: At least 1 Year of Call Center Experience with Excellent English & Arabic Communication Skills.Specialist knowledge: English Language SkillsAge Range: Max 30 YearsNationality Preference: Arabic NationalityLanguage Fluency: English & ArabicCurrent Location: Anywhere in UAE
Keyskills :
Innovations Group was established in 1994 under the name of Innovation Commercial Brokers. The company was formed as a sole proprietorship company spearheaded by its Managing Director, Ashish Nanda.
The company was set up with an objective to provide Relationship Management work within the Promotion, Distribution and Services business. The other line of business which the company was pursuing along with Promotions, Distribution and Services was Commercial Broking for clients for various financial products such as IPO, Investments and Placement of Funds. The idea was to acquire customers and mature the business by converting them for its different product lines by selling and cross-selling. By identifying the customer needs and trying to provide services in those areas where there was an identified need propelled the company to new heights and growth.
The process of acquiring clients was initially from local market and expanded to global markets through mail, telephone, and generation of leads.
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