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Airport Services Supervisor - Ramp & Terminal

2.00 to 10.00 Years   UAE   25 Dec, 2019
Job LocationUAE
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned

Job Description

The Airport Services Supervisor - Ramp & Terminal is an integral part of the ramp operation and takes a proactive approach in planning, communicating and executing strategies in creating a safe work environment whilst promoting on time performance. This requires good planning skills, close collaboration and efficient communication with ground handling partner, stakeholders, customers and colleagues.Key Activities- Lead, direct and motivate a team of ramp members on a daily shift basis.- Demonstrate a proactive approach to maximising resources and gaining efficiency in a live operational environment.- Improve the ramp handling by proactively managing service delivery standards and driving an on time performance culture- Perform ramp quality and safety checks and put a corrective action plan in place- Identify critical connections and implement the best course of action considering stand allocation, staff resources and baggage processing options.- Report and investigate ramp hazards and occurrences as per flydubai procedures.- Represent flydubai at daily GHA/FZ - Ramp & baggage Operational Performance meeting.- Compile a daily ramp report providing accurate and factual information to your superior. Review shift information, identify trends and formulate improvement plans.- Promote a continuous improvement culture- Investigate and finalize airside delays REQUIREMENTS: Minimum Qualification- University degree or equivalent on the job experienceExperience- Minimum of 3 years airline experience with sound knowledge in ramp and baggage handling- Preferable load control experienceKnowledge / Skills- Proficient in English language with the ability to communicate effectively in verbal and written channels- Skilled in Microsoft Office, report writing and data interpretation.Additional REQUIREMENTS- Working in a multicultural environment- UAE Driving license- Demonstrate supervisory capabilitiesCORE COMPETENCIES- Customer Focus- Team work- Effective Communication- Personal Accountability & Commitment to achieve- Resilience and Flexibility (Can do attitude)- Inspiring & Developing others- Decision Making

Keyskills :

About Company

Dubai-based flydubai strives to remove barriers to travel and enhance connectivity between different cultures across its ever-expanding network. Since launching its operations in 2009, flydubai has:


  • Created a network of more than 90 destinations in 44 countries.

  • Opened up 62 new routes that did not previously have direct air links to Dubai or were not served by a UAE national carrier from Dubai.

  • Operates a single fleet type of 58 Next-Generation Boeing 737-800 aircraft and will take delivery of more than 100 aircraft by the end of 2023.



In addition, flydubais agility and flexibility as a young airline has enhanced Dubais economic development, in line with the Government of Dubais vision, by creating trade and tourism flows in previously underserved markets.

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