Hardware & Building Materials; Construction & Building
Functional Area
Not Mentioned
Job Description
Sales Leadership: Lead, motivate and manage the showroom sales team to achieve and exceed sales targets.
Customer Service: Ensure exceptional customer service standards are consistently met, creating a welcoming and engaging environment for customers.
Sales Strategy: Develop and implement effective sales strategies to drive store traffic, increase sales and expand customer base.
Product Knowledge: Maintain in-depth knowledge of all products and services offered, ensuring the sales team is well-informed and capable of providing expert advice to customers.
Inventory Management: Oversee inventory levels, ensuring products are well-stocked and displayed attractively.
Training and Development: Train, mentor and support the sales team to enhance their skills and performance.
Performance Monitoring: Monitor and analyze sales performance metrics, providing regular reports to senior management.
Promotions and Marketing: Collaborate with the marketing team to develop and execute promotional campaigns and events to boost sales.
Customer Relationship Management: Build and maintain strong relationships with key customers, addressing their needs and concerns promptly.
Store Operations: Oversee daily store operations, including opening and closing procedures, cash handling and maintaining a clean and organized showroom.
