| Job Location | Tabouk, Saudi Arabia |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | IT Services |
| Functional Area | Not Mentioned |
? EUC Support AdministratorSN Required Information DetailsJob Locationÿ Tabouk 899kmúÿÿÿÿÿÿManage escalated issue Remote desktop/ Service DeskúÿÿÿÿÿÿAllocate on call consultants for VIP SupportúÿÿÿÿÿÿSupport corporate/external events (Town Halls, Staff Conferences, etc.)úÿÿÿÿÿÿEndpoint security support that includes monitoring the endpoint security related agent coverage and status reporting.úÿÿÿÿÿÿMaintain and manage an asset management database, ensuring all Software and asset tagged hardware is logged and tracked.úÿÿÿÿÿÿTo provide remote support of large End User Services environment.úÿÿÿÿÿÿTo support Laptops, Desktops, Messaging, data recovery, anti-virus support etc spread across customer location in accordance with the defined SLA; with continues service improvement.Responsibility of/Expectations from the RoleInstallation, configuration & troubleshooting of End user workplaces devicesAcknowledgement of Tickets and Escalation to L2 Support TeamSupport Services for SCCM ? Software Distribution, Packaging, Imaging and Patch ManagementManage overall Inventory track of devices in scope ensuring that all the devices are accounted forInstallation, configuration & troubleshooting of Deskside engineering toolsRunning EUS related projects (Patch/AV Management, Software Distribution, Image managementÿÿImplementation and management of EUS experience management toolsImplementation of Disaster services and BCP for EUSDeliver continuous improvementMaintain system & Operational documentsProvide on-demand services like ad-hoc reports, user queries etc.
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