Ensure customers are given the Worlds Warmest Welcome when entering the branch. To guarantee 100% Score in the performance indicators
Establish the reason for customer visit and direct to appropriate department ensuring the customers needs have been met which in turn will guarantee 100% score in performance indicators
Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service
Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care
