| Job Location | Sharjah, United Arab Emirates |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | Banking/FinancialServices |
| Functional Area | Not Mentioned |
Key Accountabilities of the role :1.Monitor the Maker & Checker Que.2.Monitor the team progress & number cases handled on daily basis.3.Handle the emails received from the call centre & CRU Department.4.Handle the complains that are received & make sure to resolve within the agreed TAT.5.Prepare the Team & RM Daily progress Report.6.Share Data related to the ODD cases to the senior management regarding the progress.7.Arrange for the AC Services Blocking & ATM Card Deactivation in case of pending ODD cases.8.Arrange to reactivate the AC Services in case of Completed ODD Cases.9.Arrange for the Exit Relation of accounts as per the agreed policy.Specialist Skills / Technical Knowledge Required for this role:?Good knowledge of Products & services?Good knowledge of Service Policies & Procedures?Fair Knowledge of banking practices, regulations & risks?Good Knowledge of Anti-Money laundering regulations issued by regulatory authorities?Knowledge of Anti-Money laundering regulations issued by the regulatory authorities?Computer skills?Excellent Communication Skills?Excellent in Excel.
Keyskills :
CommunicationSkillsExcelskills.
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