Front Desk Receptionist

Job Description

Company DescriptionNew Beginning is a dynamic consultancy firm with a global presence, spanning across Dubai, London, and Iraq. Renowned for its extensive network of esteemed clientele, New Beginning specializes in business development and project management. With a versatile approach, the company delves into various sectors, including hospitality, human resources, logistics, management, and marketing, drawing from extensive industry experience. This unique blend of knowledge and a wide-reaching network positions New Beginning as a trusted partner in steering businesses toward success, innovation, and new beginnings.Role DescriptionThis is a full-time on-site role for a Front Desk Receptionist. The Front Desk Receptionist will be responsible for performing receptionist duties, including answering and transferring calls, scheduling appointments, and greeting visitors. The Front Desk Receptionist will also provide clerical support and maintain office supplies and equipment.Title: Front Desk ReceptionistResponsibilities:1. Customer Service:o Greet and assist customers upon arrival.o Provide information about vault rental services.o Handle customer inquiries in person, over the phone, and via email.o Resolve customer complaints and issues promptly and efficiently.2. Administrative Duties:o Manage daily office operations and ensure the office runs smoothly.o Schedule and coordinate appointments and meetings.o Administer and register clients.o Maintain accurate records of vault rentals, renewals, and customer details.o Handle correspondence, filing, and other clerical tasks.3. Public Speaking:o Conduct tours of the facility and explain services to potential clients.o Present information clearly and confidently in both English and Arabic.4. System Management:o Utilize Microsoft 365 for managing documents, emails, and scheduling.o Train new staff on the use of company systems and procedures.o Ensure all systems are up-to-date and functioning correctly.5. Financial Transactions:o Process payments for vault rentals and related services.o Maintain accurate records of transactions and prepare reports as needed.Qualifications:1. Language Skills:o Proficient in both English and Arabic (speaking, reading, and writing).2. Experience:o 2-3 years of experience in a receptionist or similar administrative role.3. Administrative Skills:o Strong organizational and multitasking abilities.o Proficient in Microsoft 365 (Word, Excel, Outlook, and PowerPoint).o Experience with data entry and maintaining records.4. Communication Skills:o Excellent public speaking skills.o Strong interpersonal and customer service skills.o Fluent in Arabic and English.5. Training Abilities:o Ability to train and guide new employees on company systems and procedures.6. Other Skills:o Attention to detail and problem-solving skills.o Ability to work independently and as part of a team.o Professional appearance and demeanor.Preferred Qualifications: Previous experience in a vaults rental shop or similar environment. Knowledge of security protocols and procedures related to vaults or storage facilities.Location: Sharjah, United Arab Emirates.Duration: 2 years contractNote: This is a paid job.

Keyskills :
customer service English Organizational Arabic Public Speaking Multitasking Data Entry Interpersonal Problem-solving Microsoft 365

About Company

New Beginning

Job Source: www.linkedin.com