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Customer Service Representative

1.00 to 10.00 Years   Sharjah, United Arab Emirates   07 Dec, 2023
Job LocationSharjah, United Arab Emirates
EducationNot Mentioned
Salary$500 - $1,000
IndustryBusiness Consultancy Services
Functional AreaNot Mentioned

Job Description

  • Gauge client requirements to offer the perfect solution through fruitful interaction.
  • Utilize available resources to offer precise information in a clear and concise manner.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Understand client requirements to identify and resolve any shortcomings or flaws in a product.

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