| Job Location | Sharjah, United Arab Emirates |
| Education | Not Mentioned |
| Salary | Not Mentioned |
| Industry | Other Business Support Services |
| Functional Area | Not Mentioned |
Customer Service Leader . If yes, this is a great opportunity to grow your career with Arla Foods in UAE! At Arla, we do so much more than make some of the world?s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck?, Dano?, Lurpak? and Kraft? ? names like these make us a vital, natural part of modern life in over 100 countries around the world. We are 1,600 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 10bn Euros turnover and establish our position as one of the largest dairy companies in the world. * Training staff members to provide the highest standards of customer service * Ensuring that all company policies are followed * Additional tasks comprise of handling customer inquiries * Resolving customer problems. * Working closing with Supply chain to ensure that the orders are with the customers on time * Ensuring the right promo prices are in the system in the right way and on time * Receiving and inputting orders from field sales employees * Raising sales invoices to be processed by the warehouse * Provide administrative support to the UAE sales teams * Co-ordinate movements of stock on a daily basis and reporting on non-delivery * Communicating to the field sales teams on out of stock products * Management and monitoring of customer service level agreements * Ensure customer service and customer expectations are exceeded for both internal and * Deal with all customers queries quickly, efficiently and cost effectively * Ensure all administrative paperwork systems are updated and that all required paperwork is completed in line with company guidelines * Any other ad-hoc tasks as and when required * Bachelor?s degree in any field * Previous experience working as a Customer service leader in a FMCG environment * Advanced Mathematical skills and strong attention to detail. * Fluent English Language Skills, verbal and written * Excellent MS Office (Word, PowerPoint, Excel) skills * Confident telephone and communication skillsPrivacy Preference Centerand our Manage Consent PreferencesAlways Active33Acrosshost description
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