Coordinator - Uniform Standards (Action Hospitality)

Job Description

IMPORTANT INFORMATIONThis position will be hired on ACTION HOSPITALITY a group company of Air Arabia Group.Job PurposeToassistcustomersandpromptlyrespond totheir queriesby providingclear information,guidanceand serviceneeded, this includes delivery/dispatch of items andcash handling as per company?s adopted policies and procedures.Key Result Responsibilities

• Opens/closes the showroom timely and maintains a safe and tidy workplace; ensures availability and readiness of display items in the assigned areas.
• Greets customers when entering and leaving the store.
• Handles the main reception desk:receiving payments, issuing receipts, keeping track of all cash and credit transactions,responds to customers? inquiries whilst relaying clear messages and information as appropriate.
• Secures and properly controls cash, negotiable items, passwords and keys.
• Balances assigned cash draweron a daily basis, maintains appropriate drawer limits, and adheres to all security procedures in respect to the cash drawer and the key to the cash drawer.
• Attends to customers?purchases, alterations, laundry,itemsdelivery, etc.Assists customers in fitting, takesmeasurementsfor alterationsand communicates to manufacturer as needed.
• Properly documents all necessary transactions in the Large Transaction log
• Acts as focal point for the suppliers/vendorswith respect to pick-up/drop-off of productsand packages.
• Assists the officer/supervisor in stacking items on shelves accurately; collects items from store and delivers to customers as required.

• Informs the officer/supervisor with any shortages in items or low inventory levelsof productswithin the showroom.
• Packs items to be dispatched to the hubs/stations according to the approved orders and advises officer/supervisor once they are ready for processing.
• Prepares and maintains a database of all uniform orders (new/alteration) in an excel sheet format to be referred to as needed.
• Ensures the comfort of allcustomers,visitorsandguests waiting in theshowroomarea, escorts them if needed.
• Collects and promptly delivers documents, stationery and messages within theshowroomin a timely and efficient manner.

• Female candidates will be given a higher preference.
• Candidate currently residing in UAE will be preferred.
• Demonstrates pleasant personality and positive attitude all times.
• Capable of comprehending and classifyingitems anddocuments needed for required tasks.
• Multi-task oriented, responds to multiple assignments easily and promptly.
• Demonstrateshigh attention to details.
• Willing tosupport andprovide alternate solutionsin ad-hoc scenariosand unplanned situation.
• Dependable, self-initiativetakes ownershipand acts proactively.
• Displays energy and enthusiasm.

• High School or Diploma and higher in any stream is acceptable.
• Prefered to have a degree or diploma in Fashion Technology/ Textiles
• Well-groomedand organized.
• Dynamic and physically fit for the job, requires frequent movement.
• Agerecommended: not above 30 years.
• Proficient in Microsoft Office.
• Good inEnglish Language (Any additional language is a plus).

• 1-3years ofcustomer serviceexperience in a similar rolein any industry.
• Previous experience as Cabin Crew would be beneficial.
• Reliable for handling cash with accuracy and no discrepancies.
• Ability to understand assignments and plan tasks according to priorities and logical order.
• Cooperative team player; possesses good organizing and time management skills.
• Stays up-to-date withneededinformation and/orchangeswithin the companyincluding names of departments and personnel and their offices locations.

Keyskills :