| Job Location | Saudi Arabia - Saudi Arabia |
| Education | Diploma, Secondary School, Any Graduation. |
| Salary | Not Mentioned |
| Industry | Metro / Railway / Train |
| Functional Area | Not Mentioned |
We are looking for Passenger Services Manager for Saudi ArabiaJob Summary The job holder is to manage the passenger services teams in order to provide a safe, reliable and timely train service Responsibilities:Plan, manage and oversee train crew resources to provide a safe, reliable and timely train service Ensure that the Passenger Services staff are adequately trained in their particular function and provide additional training and support when necessary Monitor service delivery and manage the Passenger Services staff to satisfy the committed performance targets Advise Deputy Operations Director and Operations Director of problems relating the passenger service delivery in a proactive and timely manner Coordinate with the Maintenance Department in supporting train shunting into/out of workshop in depot and conduct line clearance/sweeping prior to the launch of daily service Full readiness in deploying Train Attendants on the system to provide efficient and effective response to train failures, train recovery and rescue support and mobile resource for emergency situations Approve and implement actions resulting from incident / emergency or safety investigations Communicate and report details of incidents to senior management and public relations staff Contribute to the development and maintenance of standard operating procedures and work instructions with the management team, Deputy Operations Director and Operations Director Manage the passenger services team to ensure passenger service is the highest standard, failures and incidents on the railway are restored as soon as possible and that the impact on passengers is minimized 2.11 Perform and carry out duties as instructed / directed by the Deputy Operations Director or Operations Director
Keyskills :
Supervisor
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