| Job Location | Saudi Arabia - Saudi Arabia |
| Education | Bachelor of Technology/Engineering(Electrical). |
| Salary | Not Mentioned |
| Industry | Consumer Durables / Consumer Electronics |
| Functional Area | Not Mentioned |
*Field Service WorksPerforms installation supervision and commissioning of Gutor products including batteries.Performs maintenance for Gutor UPS equipment including batteries.Solve UPS problems at customers site and provides reports on these issues.Responsible for identifying and reporting failure modes encountered when in the field. Also responsible for determining the cause of these failures.Trains customers on equipment operation and maintenance of Gutor products.Technical SupportGives technical support to customers (over the phone or on site)Fill in all required reports and complete the necessary documents24 hours stand by if necessaryComplete work in a safe manner.SECONDARY DUTIESProvide help to secure / improve quality by means of IQ soft entries and other toolsData storage in Siebel, on personal storage media and date serversDelegation and personal handling of parts adjustmentSelf Training on existing and new products of the Gutor PortfolioEvaluation of Warranty / Goodwill claims
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