Analyst - Claims Advisory

Job Description

Marsh is seeking candidate as Analyst - Claims Advisory based in Jeddah officeWhat is in it for youThis is a great opportunity to collaborate and work alongside a highly motivated and well-respected team at Marsh. You will also be provided access to colleague resource groups across KSA that provides mentorship and development opportunities to help you build a sense of connection and community throughout your career.We will count on you to:

• Reviews and understands incoming documentation and new claims notifications under supervision of more senior colleagues.
• Informs colleagues of any potential problems or contentious claims and seeks guidance or advice where necessary to ensure the proper processing of claims.
• Identifies which policies or parts of the coverage that may be effected by incoming low complexity claims from middle-market and/or low complexity clients.
• Seeks validation where necessary, and advice where uncertain or clarification required to ensure the proper protocol is followed.
• Determines coverage for incoming claims of low complexity, of small-medium , and/or for small-medium d clients through use of their knowledge of the policies as well as communicating with Underwriters Insurers to help their clients manage their incoming claims and ensure that claim management processes adheres to established standards.
• Escalates complex issues pertaining to claims complications and the necessity for technical knowledge to senior colleagues and to claims advocates in order to ensure proper application of pertinent claims policy and calculation of claims rates.
• Liaises with advocates and/or clients to ensure the proper processing of specific claims-related issues, or client service concerns.
• Communicates with clients, beneficiaries, third parties or insurers to receive status updates, common information requests, instructions or query resolution.
• Generates, validates and distributes claims reports, to ensure accurate records are produced and distributed.
• Facilitates collection from insurers on small claims and tracks the different parts of claims being paid for common claims settlements in order to keep orderly record of ongoing work.

What you need to have:

• Saudi National ONLY
• Minimum 4-5 years with relevant work experience.
• Medical Background & familiar with Medical Terminology
• Excellent Proficiency in MS Office
• Excellent verbal and written English communication skill
• Customer services Skills
• Good in conflict resolution

What makes you stand out:

• Excellent people management, time management, presentation, and problem-solving skills.
• Good communication and written skills in English.
• Meticulous and keen attention to details
• Self-motivated and a team player with good interpersonal skills while concurrently being able to work proactively and work independently where required.
• Positive attitude towards work and learning.

About us:Marsh is the worlds leading insurance broker and risk advisor. With over 45,000 colleagues operating in 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people. With annual revenue nearly $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, gender identity or any other characteristic protected by applicable law.

Keyskills :
ReportsPotentialClaim ManagementDevelopmentsmall claimsDocumentationQuery ResolutionTime Managementmedical backgroundInsuranceWritten EnglishMedical TerminologyComplexitycommunicationPeople ManagementConflict ResolutionTechnical Knowledge

About Company

Marsh & McLennan Companies, Inc., doing business as Marsh McLennan, is a global professional services firm, headquartered in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Marsh McLennan ranked #212 on the 2018 Fortune 500 ranking, the companys 24th year on the annual Fortune list, and #458 on the 2017 Forbes Global 2000 List.