Credit Supervisor - Crowne Plaza Resort Salalah

Job Description

Do you see yourself as Credit Supervisor? At Crowne Plaza? Hotels & Resorts our goal is to make business travel work. That?s where YOU come in. When you?re part of the Crowne Plaza Hotels & Resorts brand you?re more than just a job title. At Crowne Plaza, we look for people who are dynamic, confident and ambitious; people who excel in their role and help our guests succeed too. The Crowne Plaza Resort Salalah sets in 45 acres of private tropical gardens and on a long stretch of pristine sandy beach. The resort enjoys an ideal location for Business, Meetings & Events and leisure Travelers. Recline on a well-lit beach and by the pool with sumptuous cuisine at the relaxing Crowne Plaza Resort Salalah. Receive a warm welcome from friendly Omani colleagues as you cross 42 acres of lush, landscaped gardens and enter into the gleaming lobby of Crowne Plaza Resort Salalah. Well show you to your room or suite, or point you towards our 3 interconnecting pools, tennis and squash courts or par-3 garden golf course. A courtesy shuttle bus whisks you from Salalah International Airport to Crowne Plaza Resort Salalah in 10 minutes. We combine a resort getaway with easy access to the center of Salalah, just a 10-minute drive away. Lush hotel gardens lead to the gentle turquoise waters, lapping against the beach. Locals are drawn to our night-time attractions, from sumptuous themed buffets on the white sand at Ocean Blue Restaurant and panoramic sunset and ocean views at Dolphin Terrazza. Al-Khareef Pub, with its rich wood and stained glass, is a homely space serving draught beers. Dine al fresco on the Arabic-style terrace of Darbat restaurant or sip cocktails at the Splash Pool Bar.Join us as a Credit Supervisor. You?ll have ambition, talent and obviously, some key skills. For this vital role, we?re looking for someone who will be responsible to:

• Assist the Credit Manager in the entire credit granting process, including the consistent application of a credit policy and periodic reviews of existing customer, with the goal of optimizing the mix of hotel sales and bad debt losses.
• Assist the Credit Manager for clients? credit includes investigating and analyzing risks, approving credit for potential clients and continuing lines of credit for current clients.
• Working with other members of a financial team, this team also evaluates credit processing and approval, and makes changes to ensure the financial stability of the hotel.
• Ensure adherence to the hotel?s credit policy.
• Report directly to and communicate with the Credit Manager on all matters pertaining to credit and collection of guest and city ledger accounts
• Cooperate, coordinate and communicate with guests and other departments in any matters concerning issuance of credit, follow up outstanding accounts and assist with credit requirements.
• Monitor the special billing arrangements for groups and conventions as required to ensure that postings are in line with customer requirements
• Review city ledger daily for correct postings of charges and take corrective action where necessary
• Monitor and pursue collection of overdue accounts and review bad debts listing monthly to prepare collectability analysis for monthly provision for doubtful debts
• Assists in control and collection of outstanding guest and city ledger accounts
• Assist in maintaining and preparing accurate and timely financial and operating information with emphasis on the Aged Trial Balance of Accounts Receivable
• Regular check on company billing folios and ensure proper billing instruction given to the guest, to check daily in house arrivals and high balance report and follow up with Front Office Manager for appropriate action, daily follow ups with companies, ministries, and travel agencies regarding outstanding and payments.

• High level of passion, enthusiasm and drive for results
• Excellent verbal & written communication skills
• Experience & ability to develop leading strategies to drive for best results.
• High level of common sense and high skill of problem solving and decision making
• Drive for results to outperform competition
• Ability to meet deadlines
• Proven track record of a minimum 2 years? experience in a 5* resorts
• Resort Experience is a must.
• Degree from a university in Business Administration or Hotel Management is
• preferred
• Strong sourcing and negotiation skills

Keyskills :