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Customer Service Agent

1.00 to 10.00 Years   Sabah as Salim, Kuwait   15 Jan, 2024
ALshamel Medical Laboratories Management Company.
5 Jobs Openings
Job LocationSabah as Salim, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryMedical & Healthcare Equipment
Functional AreaNot Mentioned

Job Description

  • Identify and assess customers? needs to achieve satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Stay up-to-date with the organizations new regulations, products, and service launches through efficient communication with the management.
  • Troubleshoot and resolve product issues and concerns.

Keyskills :

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