Specialist- Communication (PDP)

Job Description

1. JOB DETAILS:Position Title: PDP - CommunicationBroad Band: M08: Semi - professionalTalent Pipeline Layer: Manage Self Operational (MS)2. OVERALL JOB PURPOSE:The PDP Communication role provides the incumbent the opportunity to gain a sound understanding of all activities related to Communication in Maaden3. QUALIFICATIONS, EXPERIENCE & SKILLS:Qualification: BA DegreeExperience: Entry LevelSkills:* Effective verbal and written communication skills* Ability to communicate effetively in Arabic and English (both orally and in writing)* Effective interpersonal skills* Acute safety awareness and attitude* Sound working knowledge of Ma?aden rules and procedures* Intercultural adaption* Sound ability to gather information and accumulate data* Good reporting skills* Proficient attention to detail* Following rules, regulations, procedures and instructions* Effective self time management, planning and organising skills* Coping with pressures and setbacks* Ability to adapt and respond to change* Curios and innovative* Good working knowledge using applicable software and/or systems4. KEY ACCOUNTABILITIES:Focus AreaGet results through individual contribution, effort and self managementOperational / Functional1. Consistently achieve all delivery targets (e.g. tons, products, services)2. Ensure all work is met through quality results (agreed standards, quality, quantity and due dates)3. Cost awareness and control4. Resources utilization and efficiency through optimizing available resources and contained cost5. Consistently achieve all HSE targetsAssist to initiate communications solutions and projects in line with service level agreements (with Affiliates) in support of the Maaden strategyParticipate to undertake media/environmental scans, benchmarks and relevant stakeholders engagementAssist to design solutions, projects and messaging in line with identified audiences, available resources and involving relevant stakeholdersAssist to test the appropriateness of existing channels for the solutions envisaged and developing alternate ones where alignment with targeted audiences and resources is requiredAssist to create projects implementation within ethical, governance, project management, legal principles/practices, timelines and allocated resourcesAssist with identification of issues and crises which have an impact on Maaden?s reputationAssist to identify issues and crises through scanning of the environment, media, stakeholder groups, thought leaders and respond to issues/crisis in an effective and efficient manner to avoid or mitigate any potential reputation harm to MaadenParticipate to the development and implementation of issue action plans involving appropriate stakeholdersAssist with impact assessment to determine value added by the communication solutions/projects to the resolution of identified issues and crises, customer needs and towards business strategic goalAssist to monitor the implementation of projects communication solutions/projects against set objectives, standards, cost allocation, timeframes and clients (Affiliates) expectationsAssist to compile status reports on the progress and performance of the solutions against set objectives, cost effectiveness, timeframes, standards and expectations of clients and other relevant stakeholdersParticipate in budget formulation and tracking of the expenditure to ensure cost and benefit balance in the implementation of communications solutions and projectsGain knowledge of the inclusive budget formulation process informed by the strategic objectives, stakeholders? communication requirements, resource availability and prioritizationAssist with tracking the budget spend in line with communication solutions? implementation, payments and monthly cost reports readily available, indicating the progress with expenditure and forecastsParticipate with due diligence on planned and envisaged communication, issues and crises management interventions, with risk management strategies, exit strategies, etc. in placeAssist to design project/programme communication solutions, initiate and execute according to set principles, selection criteria and complete according to plan, in a cost-effective way, and meet the set objectives and standards of serviceReview and update of historic data to ensure that accurate information repository is createdAssist to monitor trends and deliver solutions that meet business and work requirementsAssist to monitor and evaluate impact and risks of project communication solutions and provide reports for communication, feedback and engagement with relevant stakeholdersAssist to share status reports on the progress and performance of project solutions against set objectives, risk management, cost allocations, timeframes and expectations of clients and other relevant stakeholders, as well as corrective actions on deviations and concerns by respective stakeholdersIdentify and map stakeholders and audiences engagement and appropriate message developmentApply and assist to ensure access and communication to relevant stakeholders of relevant policies, practices, standards, procedures and methods in the performance tasksGain experience in Arabic and/or English content developmentLearn about quality requirements for videography, photography, graphic designLearn about quality requirements for and relevant digital and social platforms, applications and contentGain knowledge of Maaden branding specifications and requirements Leadership1. Understand, support and live the Maaden vision, values and goals2. Takes accountability for personal improvement, personal development, skills development and effectiveness3. Takes responsibility, agree on and review personal performance goals and achievement of high performance goals4. Plan, organize, control and report own work and consistently ensure that work is completed to plan5. Regularly achieves the application/compliance of policies, practices, standards, procedures and methods6. Resolve work obstacles and issues positively through problem solving and decision making* Question own way of doing things, and improve on personal work processes* Share new ideas regarding work* Improve present way of doing work by continuously asking questions* Set and work towards own performance targets and goals as per performance agreement* Project a positive image of the departmentCapture communications knowledge and disseminate within knowledge management standardsContinuous improvement through innovation and creativityGenerate, share and implement new ideas and ways of doing work, contributing towards the body of knowledge in the Communications field and processesEffective research and development, delivering new Communications solutionsRelationships1. Fully understand and deliver on customers/partner needs and expectations through positive working relationships with all related stakeholders (internal and external)2. Consistently maintain constructive relationships within the team and with all stakeholders through relationships and collaboration3. Team and customer communication4. Continuous improvement through sharing new ideas and implementing them* Develop effective manager and peer working relationships* Develop healthy and constructive communication with team and colleagues* Build customer relationships in order to understand their needs* Build and maintain sound relationships with key stakeholders in the relevant communities* Teamwork and integration with rest of Corporate Affairs colleaguesBuild and maintain relationships with customers, suppliers, universities and specialist bodies and participating in expert networksEstablish relationships with customers, suppliers, universities and participation in Communications specialists? networks, forums and centres of expertiseMaintain constructive working relationships with service providers in the delivery of solutions, applying a collaborative and consultative approach to meet business needsMaintain effective and professional communication with colleagues, customers/clients and being a reliable source of reference on best practices in the field of expertise5. COMPETENCIES:Technical/FunctionalKnowledge of internal communication models, frameworks, practices AwareExternal communication models, frameworks, practices AwareMedia knowledge, locally and internationally AwarePublication design and production AwareUnderstanding of branding environment ProficientProfessional English language usage ProficientProfessional Arabic language usage ProficientRegulatory and statutory environment (for annual reports and financial reporting) AwareProject management skills AwareCommunications skills (verbal and written) ProficientRelevant system and software knowledge (appropriate) AwareMS office package knowledge (PowerPoint, Word & Excel) ProficientSocial and public relations AwareCrisis / social conflict management AwareVideography, photography, graphic design (at least one) AwareDigital and social platforms and applications AwareLeadership? Developing self? Embrace digitalisation within the function? Networking and collaborationSafety? Safety advocate - anywhere and everywhere? Awareness and understanding of HSE rules and procedures? Concern for own wellbeing and that of others? Ability to pro-actively identifying safety hazards and act accordingly

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