| Job Location | Riyadh,SaudiArabia |
| Education | Graduate |
| Salary | Not Mentioned |
| Industry | IT-HardwareTelecom |
| Functional Area | Not Mentioned |
-Good Working benefitsOur client is an innovative digital transformation solution provider with 15 years of experience, specialized in information technology solutions and services to enable our clients as digital native enterprise.The JobResponsibilities:The Scope of resident engineer support service may typically includeDay to day troubleshooting and regular service reportThe resident engineer responsible for providing onsite technical assistance to identify, fix, correct or solve the raised issue/fault until the problem is solved.Also responsible for prepare weekly/biweekly/monthly service report which mainly includes the technical support activities and current issues.Tracking problem escalation until resolution for any major problem out of his knowledgeThe resident engineer should timely escalate the problem to the expert support team in vendor office or HQ to collect and exchange the information and provide the further advice and assistance until the issue is solved. Routine health check and report.The resident engineer will check and analyze the data configurations and operations status of vendor equipment in your networks regularly and develop a report of the check results.Equipment archive management.Responsible for maintain and manage the configuration information of vendor equipment in your networks.Acting as a service single point of contact.The resident engineer acts as the single point of contact of the service for vendor equipment in your networks.Acting as a service single point of contact of the service for vendor equipment in your networks. Limited product knowledge transfer.Provide technical answer and maintenance knowledge transfer associated with vendor equipment, participate in some important operational and maintenance meeting to give expert guidance and adviceIdeal CandidateSkills Required:The resident Engineer should have bachelor degree on any Computer major with 10 years? experience in the network implementation and operations field.Should be certified with expert certificates in wireless, routing and switching such as CCIE or any other vendor equivalent certificates, not only professional level certificates.Should have worked in big environment same as SDAIA with proven experience.Ref: CC1COR0RLI Company Profile Snaphunt is a specialist recruiting platform that takes the pain out of hiring and job searching.
Keyskills :
CCIE(CiscoCertifiedInternetworkExpert)
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