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Parts & Service Sales Representative

1.00 to 10.00 Years   Riyadh, Saudi Arabia   21 Oct, 2024
Job LocationRiyadh, Saudi Arabia
EducationNot Mentioned
SalaryNot Mentioned
IndustryHeavy Industry & Metallurgy
Functional AreaNot Mentioned

Job Description

1. Sales: ? Visit customers headquarters on a regular basis to sell spare parts and promote maintenance service tickets. ? Achieve sales targets by actively identifying and pursuing sales opportunities with both existing and new customers. ? Develop and maintain a deep understanding of the product portfolio to effectively communicate the value and benefits of spare parts to customers.2. Customer Service: ? Build and maintain strong relationships with customers by providing exceptional service and support. ? Act as the main point of contact for customers, addressing their inquiries, providing product information, and assisting with order placement. ? Resolve customer complaints or concerns promptly and effectively to ensure customer satisfaction and retention. 3. Relationship Management: ? Create and maintain a positive and professional relationship with clients, ensuring their needs are met and exceeded. ? Conduct regular follow-ups with customers to provide updates on new spare parts, promotions, and any relevant information. ? Collaborate with internal teams, such as the service department, to coordinate and deliver comprehensive customer solutions. 4. External Service Provider Management: ? Monitor the performance and quality of service provided by external partners and take necessary actions to address any concerns.

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