Manager- External & Internal Communications

Job Description

1. JOB DETAILS:Position Title: Manager CommunicationBroad Band: M12: ManagementTalent Pipeline Layer: Managing Others (MO)2. OVERALL JOB PURPOSE:Proactively protect and enhance Maadens corporate reputation through the development, managing and directing of key messaging in line with the companys strategic objectives, through the creation of a effective communication channels and partnerships with internal and external stakeholders3. QUALIFICATIONS, EXPERIENCE & SKILLS:Qualification: * Relevant Bachelors Degree (Journalism, Communication, Public Relations, Employee/Stakeholder Engagement, Public Affairs, Corporate affairs, Government Relations, Stakeholder Relations)* Honours Degree preferredExperience: 10 Years experience (of which at least last 5 years in Mining, Mining Engineering and Minerals Sectors)* International experience preferred* Mergers and acquisitionsSkills:* Proven management and leadership skills* Creative conceptual thinking* Fluent business English* Change agent* Critical thinking* Advanced risk mangement and analysis* Acute safety awareness and attitude* Ability to foster teamwork and effectively manage conflict* Entrepreneurial and commercial thinking* Sound business acumen* Ability to translate strategy into tactical/operational plans* Sensitivity to diversity and applying intercultural intelligence* Advanced knowledge and understanding of practical impact of all relevant regulatory and statutory requirements* Advanced knowledge and understanding of Ma?aden codes, regulation, rules, procedures and processes* Advanced understanding of specific sections regulations, processes and procedures* Subject matter expert on the specific discipline* Competent in using applicable technology software and/or systems* Sound analytical, problem solving skills and decision making skills* Persuading, influencing and facilitation skills* Advanced understanding of fundamentals of business and the value chain* Effective verbal and writing communication skills* Coping with pressures and setbacks* Design thinking* Project management4. KEY ACCOUNTABILITIES:Focus AreaGet results through individual contributionsOperational / Functional1. Self & team consistently meets targets, due dates and quality standards (production, service, advice, etc.)2. Achieve Quality targets by consistently reducing all non-value-adding work3. Cost target achievement by consistently improving team productivity4. All Plans and team objectives consistently executed and achieved in a safe working environment5. Productivity target achievement6. Achievement of Saudization targets* Manage all resources (people, money, equipment, etc) responsibly, ensuring safety and continuous compliance with requirements (cost, quality, due dates, targets) and alignment to enabling HSE strategy* Manage contractors and outsourced service providers, and associated contracts* Develop the section budget, implement and manage (following approval) and ensure financial discipline amongst team members* Communicate and ensure that vision, values and business direction are embraced by the team* Performance management of team (facilitate frequent performance dialogue and take corrective action/give recognition)* Identify talent and develop personnel to ensure a competent work force and appropriate career development* Ensure proper talent management in area of responsibility* Communicate, facilitate and execute change and improvement effectively* Reports (fiscal, daily, monthly)* Responsible for the service quality* Ensures that self and team meet targets, due dates and quality standards* Consistently reduce all non-value-adding work* Delivering the compliance within the Communication plan* Identify and implement opportunities to facilitate and catalyse Saudization* Contribute to the overall Maaden Communication Strategy* Spokesperson for Maaden to external stakeholdersOversee the implementation of a Maaden communication strategy in support of the business objectives and growth drivers to meet business service needsManage medium and long term reputation positioning while, at the same time, ensuring the protection and enhancement of the Maaden reputation through skilled management of day-to-day media engagement and any required crisis communicationFormulate and manage budgets with BUs and get approval from Affiliate and functional leadersMonitor budget forecasts and actual spend on Group communication and manage any deviationsCreate platforms and forums for ongoing engagement with Affiliates to generate an understanding of the Maaden communication offering and for Affiliates to communicate requirements and needsDetermine the impact of industry and global trends on business and develop Group communication solutions / channels, where appropriateEnsure Maaden communication policies are implemented through operating procedures, communication forums and Affiliate and functional leaders and Maaden senior leadership approvalEnsure supplier selection and contract development is in place for all partners and that selection and management is with the support of Maaden procurement and in line with Maaden procurement requirementsAccountable for total compliance of Maaden communication to the Maaden governance standardsEnsure external benchmarks are agreed upon with key Senior Maaden stakeholdersEnsure quarterly reviews of Maaden communication performance and best practiceAccountable for service definitions/ catalogue and service level agreementsLeadership1. Establish High performance in the team through Goal clarity and alignment of all team members (performance direction)2. Drive Team performance and performance management through regular performance reviews and giving recognition where it was due; Always deal with performance issues in a proactive manner3. Increase the Team skill level, succession and career progressions though by enabling the achievement of development objectives for one self and all team members4. Change management and communication well communicated and effectively executed across the business5. Quality diversity decisions on opportunity utilization (Employee Movements)6. Creates a high performance culture and values driven environment (team motivation and wellness) by Improving engagement and enablement levels that results in high performance7. Governance and legal compliance (audits and inspection)8. work alignment and collaboration across boundaries (value chain)9. Resources availability and optimization by ensuring that Cost effective resources are available for results delivery on a daily basis10. Diverse succession pipeline planning and retention* Get results through empowering others to act* Enable team members to achieve competence for career progression* Coaching and development of own staff* Mentor* Avail staff for training and development required due to change initiatives* Avail staff for development opportunities (incl. rotation to other Affiliates; International assignments)* Ensures team motivation and team wellness* Lives company values and ensures compliance of team to the values* Apply new ideas and work methods and opportunities for improving business results through team engagement* Acknowledged and respected Public Persona* Stay abreast of Industry trends* Internal and external advocate for Maaden* Drive integration and teamwork across Corporate AffairsRelationships1. Fully understand customer and supplier needs and ensure customer/partner service level agreements2. Build effective working relationship with managers, peers, team members, customers and suppliers3. Liaison with service and support functions/upstream ? downstream interface management4. Ensure knowledge transfer within own area of responsibility5. Build effective networks (internal and external) to the benefit of the team6. Use opportunities and appropriate communication tools to effectively communicate information to the team* Facilitate effective communication up and down from management and also within own and other stakeholder teams* Network and collaborate with service providers (e.g. finance, HR, IT, etc)* Build and maintain sound relationships with consultants and external service providers* Identify and support inter-dependencies (synergies) with own and other departments within the value chain* Build and maintain sound networking with external professional bodies/forums* Identify key stakeholders in the relevant communities and build and facilitate sound relationships* Press and media* Investors* Community, religious and traditional leaders* Senior leadership of Maaden and Affiliates* Senior officials of competitors* Government officials5. COMPETENCIES:* Fostering discipline and managing employee relationships* Managing people performance* Translating and implementing strategy* Proficient in vendor coordination and management* Advanced contract management* Proficient knowledge of procurement managementKnowledge of internal communication models, frameworks, practices AdvancedExternal communication models, frameworks, practices ExpertMedia knowledge, locally and internationally ExpertPublication design and production ProficientUnderstanding of branding environment AdvancedProfessional English language usage ExpertProfessional Arabic language usage ExpertRegulatory and statutory environment (for annual reports and financial reporting) AdvancedProject management skills AdvancedCommunications skills (verbal and written) ExpertRelevant system and software knowledge (appropriate) ProficientMS office package knowledge (PowerPoint, Word & Excel) ProficientSocial and public relations ExpertCrisis / social conflict management ExpertVideography, photography, graphic design (at least one) AdvancedDigital and social platforms and applications AdvancedBusiness Acumen AdvancedChange & transformation ProficientKnowledge of applicable corporate governance and how it is applied AdvancedStrategy Development AdvancedFinancial management skills AdvancedLeadership? Developing self and others? Lead digitalisation within the function? Change agent* Continuous improvement* Performance management process and system* General knowledge of people related policies, regulations and processes* Contribute to establish Maaden as 3rd pillar of KSA economySafety? Safety advocate - anywhere and everywhere? Knowledge and application of HSE rules and procedures? Concern for employees wellbeing? Ability to foster a safety culture* Drive and facilitate Maaden Safety Culture Transformation Program

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